Appendix
Troubleshooting
•If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your telephone or modem farther apart from one another, or use a different surge protector.
•Relocate your telephone to a higher location. The telephone will likely have better reception when installed in a high area.
•If the other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).
I experience poor sound quality when using the speakerphone.
•For increased sound quality while using the speakerphone, place the handset on a flat surface with the dial pad facing up.
•When using a speakerphone, controlling background noise in your environment is essential. While you are listening to your party, press mute/delete to temporarily turn your microphone off. When it is your turn to speak, remember to press mute/delete again to turn the microphone on.
•Excessive background noise will cause a speakerphone to fade in and out. Try controlling the background noise by turning off any audio devices near the speakerphone. Also, try to avoid interrupting the person at the other end of the conversation while they are speaking. If background noise cannot be controlled, you should terminate speakerphone operation and return to normal handset mode.
I hear other calls while using my telephone.
•Disconnect the telephone base from the telephone wall jack, and plug in a different telephone. If you still hear other calls, the problem is probably in your wiring or telephone service. Call your telephone service provider (charges may apply).
My calls cut in and out while I’m using my cordless handset.
•Other electronic products such as HAM radios and other DECT phones can cause interference to your cordless telephone. Try installing your telephone as far away as possible from these types of electronic devices.
•Move the handset closer to the base. The operating range may vary with environmental conditions and time of use. There may be places within your environment that a cordless telephone will not work well. If the problem only occurs in certain areas of your environment, you can conclude that there is nothing wrong with the telephone.
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