Appendix
Troubleshooting
If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 (800)
My phone | • | Make sure the power cord is securely plugged in. | |
doesn’t work | • | Make sure that the battery pack connector is securely | |
at all | |||
| plugged into the cordless handset. | ||
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| • | Make sure the telephone line cord is securely and firmly | |
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| plugged into the telephone base and the telephone wall | |
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| jack. | |
| • | Charge the battery pack in the cordless handset for at | |
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| least 16 hours. For optimum daily performance, return | |
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| the cordless handset to its base when not in use. | |
| • | Reset the telephone base. Unplug the unit’s electrical | |
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| power. Wait for approximately 15 seconds, then plug it | |
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| back in. Allow up to one minute for the cordless handset | |
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| and telephone base to reset. | |
| • | You may need to purchase a new battery pack, please | |
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| refer to page 6 of this user’s manual. | |
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I cannot get a | • | First try all the suggestions above. | |
dial tone | • | Move the cordless handset closer to the telephone base. | |
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| You might have moved out of range. | |
| • | If the previous suggestions don’t work, disconnect the | |
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| telephone base from the telephone jack and connect to | |
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| a different phone. If there is no dial tone on that phone | |
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| either, the problem is in your wiring or local service. | |
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| Contact your local telephone company. | |
| • | Your line cord might be malfunctioning. Try installing a | |
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| new line cord. | |
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I cannot dial | • | First try all the suggestions above. | |
out | • | Make sure you have a dial tone before dialing. The cordless | |
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| handset may take a second or two to find the telephone | |
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| base and produce a dial tone. This is normal. Wait an extra | |
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| second before dialing. |
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