Appendix

Troubleshooting

The charge light is off.

Make sure the power and line cords are plugged in correctly and securely.

Unplug the unit’s electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

Clean the cordless handset and telephone base charging contacts each month using a pencil eraser or cloth.

Your phone might be malfunctioning. Please refer to the Limited warranty section of this user’s manual for further instruction.

My caller ID

Caller ID is a subscription service. You must subscribe to

isn’t working.

 

this service from your local telephone company for this

 

 

feature to work on your phone.

 

If you subscribe to high-speed Internet service (Digital

 

 

Subscriber Line - DSL) through your telephone line, you

 

 

must install a DSL filter between the telephone base

 

 

and the telephone wall jack (see page 5). The filter will

 

 

prevent noise and caller ID problems caused by DSL

 

 

interference. Please contact your DSL service provider

 

 

for more information about DSL filters.

 

Your caller must be calling from an area that supports

 

 

caller ID.

 

Both you and your caller’s telephone companies must

 

 

use caller ID compatible equipment.

 

 

 

System does

Make sure you subscribe to caller ID with call waiting

not receive

 

features services provided by your local telephone

caller ID when

 

company. Caller ID features will work only if both you

on a call.

 

and the caller are in areas offering caller ID service, and

 

 

if both telephone companies use compatible equipment.

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AT&T TL71308 user manual Troubleshooting