Can I make international calls with my Wireless Home Phone base?
Yes. To add international calling to your account, please call 611 from your connected phone, or
Can I use my Wireless Home Phone base internationally?
No. Use is limited to the United States, Puerto Rico, U.S. Virgin Islands, Guam, and Northern Mariana Islands.
What is the warranty on the Wireless Home Phone base?
AT&T Wireless Home Phone base has a
I can’t make or receive calls with my Wireless Home Phone base service. What should I do?
Please follow the troubleshooting steps in this User Guide. If further assistance is required, call
Troubleshooting
Problem | Possible Solution |
No dial tone | • Make sure the |
| your Wireless Home Phone base. |
| • Make sure the device is turned on (Power |
| indicator light is green) and there is AC power to |
| the Wireless Home Phone base. Do not connect |
| to an AC outlet controlled by a wall switch. |
| • Move the device to an area with sufficient |
| network signal (at least 1 to 2 green bars are |
| displayed). |
| • Make sure your home telephone equipment |
| has power and is connected properly to the |
| Wireless Home Phone base. |
No Caller | • Like all wireless services, only the calling number |
ID name | is displayed with Caller ID. |
| • Your home phone equipment may support the |
| display of names stored in its contacts memory. |
Battery LED | • Make sure the |
is off | inserted in the battery compartment. |
| • Plug your Wireless Home Phone base into a |
| power outlet to charge the battery. |
22 | Frequently Asked Questions | Troubleshooting | 23 |
