KM0832 User Manual

(Continued from previous page.)

Problem

 

Solution

 

 

I can't upgrade the

Make sure that you have selected the correct firmware

firmware version.

upgrade package and try again. When upgrading the

 

firmware through the KM0832 Administrator Utility, use a

 

firmware upgrade package with an FW extension. When

 

the system is unavailable due to a system failure, use a

 

firmware upgrade package with an EXE extension to

 

reinstall the firmware. (See Upgrading Firmware,

 

page 73)

 

 

 

I can't access the KM0832

1.

Perform a system reset (see KM0832 Front View,

either through the OSD or

 

page 6).

the KM0832 Administrator

2.

Reinstall the firmware (see Upgrading Firmware via

Utility.

 

the Firmware Upgrade Utility, page 76).

 

 

 

 

When I login, the browser

The certificate can be trusted. See Supported KVM

generates a CA Root

Switches, page 135, for details.

certificate is not trusted, or

 

 

a Certificate Error

 

 

response.

 

 

 

 

Some characters I enter

Change the keyboard layout setting for the port to match

from the keyboard do not

the layout of the keyboard that you are using.

display correctly.

To change the keyboard layout setting:

 

 

1.

Open the Port Management Webpage for the port in

 

 

which you are having the problem. (See Port Manage-

 

 

ment, page 59.)

 

2.

In the Keyboard Layout field, select the layout of the

 

 

keyboard you want to use.

 

3.

Click Save.

 

4.

If the computer attached to the port is a Sun server or

 

 

iMac, or if changing the keyboard layout setting

 

 

doesn’t immediately resolve the problem, reboot the

 

 

computer. After rebooting, the characters you enter

 

 

from the keyboard should display properly.

 

 

I can’t use the special keys

Change the keyboard setting for the port to match the

on my Apple (Sun)

keyboard that you are using.

keyboard to control Mac

To change the keyboard setting:

(Sun) computers.

1.

Open the Port Management Webpage for the port in

 

 

 

which you are having the problem. (See Port Manage-

 

 

ment, page 59.)

 

2.

In the Keyboard field, select the keyboard you want

 

 

to use.

 

3.

Click Save.

 

4.

Reboot the computer attached to the port. After reboo-

 

 

ting, you should be able to use the special keys on

 

 

your keyboard to control the computer.

 

 

 

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