2

Make sure that there is not an console session running.

3

Check that you have enabled web service access. If you have

 

configured a secured client IP address, your computer’s IP address

 

must match it. Refer to the chapter on remote management for

 

details.

4

For WAN access, you must configure remote management to allow

 

server access from the Wan (or all).

5

Your computer’s and the ADSL Router’s IP addresses must be on the

 

same subnet for LAN access.

6

If you changed the ADSL Router’s LAN IP address, then enter the

 

new one as the URL.

7

Remove any filters in LAN or WAN that block web service.

8

See also Section A.9.

The web configurator does not display properly.

Steps

Corrective Action

1Make sure you are using Internet Explorer 5.0 and later versions.

2Delete the temporary web files and log in again.

In Internet Explorer, click Tools, Internet Options and then click the Delete Files ... button.

When a Delete Files window displays, select Delete all offline content and click OK. (Steps may vary depending on the version of your Internet browser.)

A.4 Login Username e Password

I forgot my login username and/or password.

Steps

Corrective Action

1If you have changed the password and have now forgotten it, you will need to upload the default configuration file. This will erase all custom configurations and restore all of the factory defaults including the password.

2Press the RESET button for five seconds, and then release it. When the SYS LED begins to blink, the defaults have been restored and the ADSL Router restarts. Or refer to the Resetting the ADSL Router

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