Avaya 4606 Priority Calling

5-12 Issue 1 July 2001

Priority Calling

The Priority Calling feature lets you place an internal call with a distinc tive ring

(usually a 3-burst ring) to indicate your call needs immediate attenti on.

Placing a priority call

1. If your System Administrator has programmed one of the Line/Feature

buttons to represent Priority Calling, press that button,

or

Dial the Priority Calling Access Code.

2. Dial the extension and wait for the person to answer.

The extension called receives three ring tones and the message "Priority "

displays.

If your call is not answered, you can redirect it to a p erson on coverage. While the

phone is ringing, pressing the Line/Feature button your System Administrator has

designated as the Go to Cover button.

Changing a regular call into a priority ca ll

(when you hear a call waiting ringback tone)

If you use an access code for priority calling, you cannot use an acces s

code after dialing an extension to change a regular call into a priority cal l.

If you have a Line/Feature button programmed for priority calling, stay on

the line when you hear the ringback tone indicating the phone is in use and

follow the steps above for placing a priority call. If you still recei ve a call

waiting ringback tone, hang up and place the priority call again in a fe w

minutes.

Contents

Main Page Page Page About This Document xi 1 2 3 vi 4 5 Page viii 6 7 8 9 Page About This Document xii Document Organization Conventions Used Symbolic Conventions Typographic Conventions Related Documentation/Training Page 4606 IP Telephone Description The 4606 IP Phone 1-2 Using Programmable Buttons Programmable Line/Feature Buttons Page Using the Display Screen About the Display Screen Upper Display Line Page Call Handling Features Conference Adding another party to a call Hold Mute Preventing the other person on the line from hearing you Redial Redialing the last number called Speakerphone Page Transfer Sending a call to another telephone Page IP Telephone Features Accessing IP Telephone Features 5-2 Feature List Abbreviated Dialing (AD) Placing an Abbreviated Dialing call Account Automatic Callback Automatic Intercom Button View Viewing the feature programmed on a Line/Feature button Call Display Call Forwarding Temporarily sending your calls to another phone Call Park Call Pickup and Directed Call Pickup Answering a call placed to someone in your pickup group (when your phone is idle) Picking up a call for someone in your office using Directed Call Pickup Consult 5-8 Directory Using the Directory feature Calling the person whose name is displayed Drop (a Person from a Conference Call) Exclusion Group Paging Hands Free Answer on Intercom Headset On/Off Inspect Internal Auto Answer (Hands Free Answer) Answering internal calls automatically Canceling Internal Auto Answer Leave Word Calling Pause (During Abbreviated Dialing) 5-12 Priority Calling Placing a priority call Changing a regular call into a priority ca ll (when you hear a call waiting ringback tone) Program Abbreviated Dialing 5-14 has programmed one. Release Ringer Off Turning the ringer off Turning the ringer back on Send All Calls Stored Number (View) Viewing either the last number dialed or a number stored on an AD button Timer Viewing elapsed time (hours, minutes, seconds) 5-18 Whisper Page (Activate) buttons to represent Whisper Page Activate, press that button, Whisper Page Answer Whisper Page Off Page Retrieving Voice Messages Message Retrieval Page IP Telephone Management Features Interpreting Ringer Tones 7-2 Personalizing Your Telephones Ringing Pattern Selecting a personalized ringing pattern Interpreting Indicator Lights Tes tin g Yo ur Ph one Using a Headset or Specialized Handset IP Telephone-Compatible Headsets 8-2 Operating a Headset IP Telephone-Compatible Specialized Handsets Troubleshooting Basic Troubleshooting 9-2 Page 9-4 Resetting and Power Cycling the IP Tel ep ho ne Resetting your phone !