Copyright 2001, Avaya, Inc.
All Rights Reserved
Notice
Every effort was made to ensure that the information in this book was complete and accurate at the time of printing. However, information is subject to change.
Avaya Web Page
The World Wide Web home page for Avaya is:
http://www.avaya.com
Preventing Toll Fraud
“Toll fraud” is the unauthorized use of your telecommunications system by an unauthorized party (for example, a person who is not a corporate employee, agent, subcontractor, or working on your company’s behalf). Be aware that there may be a risk of toll fraud associated with your system and that, if toll fraud occurs, it can result in substantial additional charges for your telecommunica- tions services.
Avaya Fraud Intervention
If you suspect you are being victimized by toll fraud and you need technical support or assistance, call the appropriate Avaya National Customer Care Center telephone number. Users of the MERLIN®, PARTNER®, and System 25 products should call 1
800628-2888. Users of the System 75, System 85, DEFINITY® Generic 1, 2 and 3, and DEFINITY® ECS products should call 1
800643-2353.
Providing Telecommunications Security
Telecommunications security of voice, data, and/or video commu- nications is the prevention of any type of intrusion to, that is, either unauthorized or malicious access to or use of, your com- pany’s telecommunications equipment) by some party.
Your company’s “telecommunications equipment” includes both this Avaya product and any other voice/data/video equipment that could be accessed via this Avaya product (i.e., “networked equip- ment”).
An “outside party” is anyone who is not a corporate employee, agent, subcontractor, or working on your company’s behalf. Whereas, a “malicious party” is anyone, including someone who may be otherwise authorized, who accesses your telecommunica- tions equipment with either malicious or mischievous intent.
Such intrusions may be either to/through synchronous (time-mul- tiplexed and/or circuit-based) or asynchronous (character-, mes- sage-, or packet-based) equipment or interfaces for reasons of:
•Utilization of capabilities special to the accessed equipment
•Theft (such as, of intellectual property, financial assets, or toll-facility access)
•Eavesdropping (privacy invasions to humans)
•Mischief (troubling, but apparently innocuous, tampering)
•Harm (such as harmful tampering, data loss or alteration,
regardless of motive or intent)
Be aware that there may be a risk of unauthorized intrusions asso- ciated with your system and/or its networked equipment. Also realize that, if such an intrusion should occur, it could result in a variety of losses to your company including, but not limited to, human/data privacy, intellectual property, material assets, finan- cial resources, labor costs, and/or legal costs.
Your Responsibility for Your Company’s Telecommunications Security
The final responsibility for securing both this system and its net- worked equipment rests with you – an Avaya customer’s system administrator, your telecommunications peers, and your managers. Base the fulfillment of your responsibility on acquired knowledge and resources from a variety of sources including, but not limited to:
•Installation documents
•System administration documents
•Security documents
•Hardware-/software-based security tools
•Shared information between you and your peers
•Telecommunications security experts
To prevent intrusions to your telecommunications equipment, you and your peers should carefully program and configure your:
•Avaya-provided telecommunications systems and their interfaces
•Avaya-provided software applications, as well as their underlying hardware/software platforms and interfaces
•Any other equipment networked to your Avaya products Avaya does not warrant that this product or any of its networked equipment is either immune from or will prevent either unautho- rized or malicious intrusions. Avaya will not be responsible for any charges, losses, or damages that result from such intrusions.
Federal Communications Commission Statement
Part 15: Class A Statement. This equipment has been tested and found to comply with the limits for a Class A digital device, pur- suant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Opera- tion of this equipment in a residential area is likely to cause harm- ful interference, in which case the user will be required to correct the interference at his own expense.
Part 15: Class B Statement. This equipment has been tested and found to comply with the limits for a Class B digital device, pursu- ant to Part 15 of the FCC Rules. These limits are designed to pro- vide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equip- ment does cause harmful interference to radio or television recep- tion, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
•Reorient the receiving television or radio antenna where this may be done safely.
•To the extent possible, relocate the receiver with respect to the telephone equipment.
•Where the telephone equipment requires ac power, plug the telephone into a different ac outlet so that the telephone equipment and receiver are on different branch circuits.
