Support

If you have difficulty installing the voice terminal, contact the Lucent Call Center Helpline or Professional Services Installation Consultation on 1-800-344-9670. For international support, call your Lucent representative or distributor for assistance.

Installation Diagram

Figure 2 shows the connections between the CALLMASTER VI, the DEFINITY ECS, and the PC. Refer to the figure below when following the installation procedures on the following pages.

1.DEFINITY ECS 2-wire DCP Interface

2.PC Serial Port Connector

3.Digital Communications Protocol (DCP) Interface

4.9-Pin Serial Connector

5.Headset Jacks

Figure 2: Installation Diagram

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Avaya 555-015-162 user manual Support, Installation Diagram