Transfer Basic Call Handling Features - Page 13
IP Office (R3.0) 5620SW + EU24 User’s Guide Basic Call Handling Features - Page 13
40DHB0002USEP – Issue 1 (13th January 2005) Transfer
Transfer The Transfer feature allows you to transfer a call from your telephone to another
extension or outside number.
To transfer the current call to another extension
1. With a call in progress, press Transfer or Hold.
2. When you hear dial tone, dial the number to which the call is to be transferred.
3. Do one of the following:
• To transfer the call without announcing it, press Transfer again and
hang up. The transfer is complete.
• To announce the call before transferring it, wait for the called party to answer.
If the called party is willing to accept the call, press Transfer again to
complete the transfer.
If the called party does not wish to accept the call, press Drop. You can
return to the held call by pressing its call appearance button.
• If the line is busy or if there is no answer, press Drop.
You can return to the held call by pressing its call appearance button.
The Conference feature allows you to conference other parties (including yourself) into
a call.
Notes: 1. The number of parties allowed in a conference is controlled by your
telephone system.
2. Two Call Appearance keys are required for the conference feature.
To add another party to a call:
1. Press Conference.
2. Dial the number of the person you want to add to the call.
3. Wait for an answer.
4. To add the person to the call, press Conference again.
• If the called party does not answer or does not want to join the conference,
press Drop.
You can return to the held call by pressing its call appearance button.
5. Repeat steps 1 through 4 for additional conference connections.
To add a held call to an active call:
1. Press Conference.
2. Press the call appearance button corresponding to the held call.
3. Press again Conference.
To leave a conference call:
To leave a conference, press Drop.