About the EU24/EU24BL Expansion Module

Overview

The EU24/EU24BL Expansion Module is an optional device that extends the number of call appearances and Feature buttons available on the telephone. The EU24 and EU24BL Expansion Modules are identical in terms of features and functionality. The EU24BL has a backlit display area and is used with different telephone models than the EU24, which does not have a backlit display.

Use the EU24 with these Avaya telephones:

●2420 Digital Telephone

●4620/4620SW IP Telephone

●4625SW IP Telephone

Use the EU24BL with these Avaya telephones:

●4621SW IP Telephone

●4622SW IP Telephone

The expansion module has 24 buttons arranged in two columns. Depending on how they have been programmed for your call processing system, these buttons can be call appearances, which are lines for incoming and outgoing calls, or features like Call Forwarding.

Issue Date

This document was issued for the first time in May, 2002. This document was revised for Issue 2 in April, 2005 to include the EU24BL Expansion Module. Procedures to adjust the expansion module’s contrast and its viewing angle were also added for Issue 2.

This document was revised in November, 2006 for software Release 2.7 to add the 4625SW IP Telephone.

Issue 3 November 2006 5

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Avaya EU24BL manual Overview, Issue Date
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EU24BL, EU24 specifications

The Avaya EU24 and EU24BL are advanced digital display models designed for users who seek enhanced functionality in a user-friendly office environment. These phones are key components of the Avaya Communication Manager and are particularly ideal for professionals requiring a versatile and reliable communication device.

One of the standout features of the Avaya EU24 is its large, backlit display, which simplifies navigation through various functions and settings, even in low-light conditions. With a high-resolution screen, users can easily access information, view caller details, and manage their message inbox effectively.

In terms of usability, both models are equipped with 24 programmable buttons, allowing users to customize their phone experience to suit individual workflow needs. Each button can be assigned to a variety of functions, such as speed dial, call transfer, or monitoring colleague status, facilitating quick and efficient communication.

The technologies underpinning the Avaya EU24 and EU24BL deliver top-notch performance. Both models support digital connectivity, ensuring crystal-clear voice quality and reduced call drop rates. This reliable performance is essential for businesses that rely heavily on telephonic communication.

The EU24BL model is particularly noteworthy for its Bluetooth support, enabling users to connect wireless headsets seamlessly. This feature enhances mobility and frees up desk space, allowing professionals to engage in calls while multitasking or moving around the office.

Moreover, the Avaya EU24 series integrates with various Avaya applications, such as Avaya One-X and Avaya Aura, which enable advanced collaboration tools and features. This compatibility not only boosts productivity but also fosters better team collaboration.

Security is another critical aspect addressed by Avaya in the EU24 series. The phones come with built-in security features that protect sensitive communication through encryption protocols, ensuring that business conversations remain confidential.

In summary, the Avaya EU24 and EU24BL are more than just traditional office phones; they represent a fusion of technology, flexibility, and user-centric design. With advanced features tailored for productivity, robust connectivity, and a commitment to security, these models are well-suited for modern business environments. Whether for an executive office or a bustling call center, the Avaya EU24 series delivers unparalleled performance and reliability.
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