About the EU24/EU24BL Expansion Module

Viewing the Alternate Display

Although the EU24/EU24BL Expansion Module supports an additional 24 Call Appearance/ Feature buttons, it displays only the button labels for one column of 12 buttons at a time. A dotted line separates the left column from the right column. When you view the labels and icons for the left column, the icons for any active or selected right column features display to the right of the dotted line. To view the column not currently displayed, press the Alternate Display button. You can alternately press any Call Appearance/Feature button on the column not currently displayed. Doing so displays that column and selects the line/feature associated with the button you pressed.

Selecting a Call Appearance/Feature Button

To select an available call appearance or feature, press the button next to the appropriate label in the column currently displayed. If you select a button not programmed as a Call Appearance or a Feature button, an error tone sounds.

If the desired call appearance or feature is not currently displayed, use the Alternate Display button to access the additional Call Appearance/Feature button labels. See Viewing the Alternate Display for more information.

Changing the EU24/EU24BL Contrast

On first-time startup, the display area contrast is set to a mid-level. To adjust it to better suit your work environment and lighting, 15 contrast levels are available.

Note:

You might not be able to distinguish between all 15 contrast level settings. Some of the upper and/or some of the lower contrast level settings might appear identical to adjacent settings. This is normal.

Changing the Display Contrast Using a 2420 Digital Telephone

1.With the EU24 attached to your phone, press the telephone’s Option softkey.

2.Select the Contrast Line/Feature button.

3.Press the Line/Feature button on either side of the line in which you see EU24. Doing so identifies that you want to adjust the display contrast and highlights that line.

8 EU24/EU24BL Expansion Module User Guide

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Avaya EU24BL manual Viewing the Alternate Display

EU24BL, EU24 specifications

The Avaya EU24 and EU24BL are advanced digital display models designed for users who seek enhanced functionality in a user-friendly office environment. These phones are key components of the Avaya Communication Manager and are particularly ideal for professionals requiring a versatile and reliable communication device.

One of the standout features of the Avaya EU24 is its large, backlit display, which simplifies navigation through various functions and settings, even in low-light conditions. With a high-resolution screen, users can easily access information, view caller details, and manage their message inbox effectively.

In terms of usability, both models are equipped with 24 programmable buttons, allowing users to customize their phone experience to suit individual workflow needs. Each button can be assigned to a variety of functions, such as speed dial, call transfer, or monitoring colleague status, facilitating quick and efficient communication.

The technologies underpinning the Avaya EU24 and EU24BL deliver top-notch performance. Both models support digital connectivity, ensuring crystal-clear voice quality and reduced call drop rates. This reliable performance is essential for businesses that rely heavily on telephonic communication.

The EU24BL model is particularly noteworthy for its Bluetooth support, enabling users to connect wireless headsets seamlessly. This feature enhances mobility and frees up desk space, allowing professionals to engage in calls while multitasking or moving around the office.

Moreover, the Avaya EU24 series integrates with various Avaya applications, such as Avaya One-X and Avaya Aura, which enable advanced collaboration tools and features. This compatibility not only boosts productivity but also fosters better team collaboration.

Security is another critical aspect addressed by Avaya in the EU24 series. The phones come with built-in security features that protect sensitive communication through encryption protocols, ensuring that business conversations remain confidential.

In summary, the Avaya EU24 and EU24BL are more than just traditional office phones; they represent a fusion of technology, flexibility, and user-centric design. With advanced features tailored for productivity, robust connectivity, and a commitment to security, these models are well-suited for modern business environments. Whether for an executive office or a bustling call center, the Avaya EU24 series delivers unparalleled performance and reliability.