Solving Problems 67
Printer Problems CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTE: If you need technical assistance for your printer, contact the printer’s
manufacturer.
IF THE POWER LIGHT IS STEADY AMBER —Power problem or internal device
malfunction.
• Ensure that the 12-volt power connector (12V) is securely connected to the system
board (see "System Board Components" on page102).
• Ensure that the main power cable and front panel cable are securely connected to
the system board (see "System Board Components" on page102).
IF THE POWER LIGHT IS BLINKING AMBER —The computer is receiving electrical
power, a device might be malfunctioning or incorrectly installed.
• Remove and then reinstall the memory modules (see "System Board Components"
on page102).
• Remove and then reinstall any cards (see "Cards" on page 111).
• Remove and then reinstall the graphics card, if applicable (see "Removing a
PCI/PCI Express Card" on page116).
ELIMINATE INTERFERENCE —Some possible causes of interference are:
• Power, keyboard, and mouse extension cables
• Too many devices on a power strip
• Multiple power strips connected to the same electrical outlet
CHECK THE PRINTER DOCUMENTATION —See the printer documentation for
setup and troubleshooting information.
ENSURE THAT THE PRINTER IS TURNED ON
book.book Page 67 Friday, April 4, 2008 12:10 PM