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531 owner manual 212
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Troubleshooting
Specifications
Install
Error codes
RAID Level 1 Configuration
Connecting a USB Printer
CD and DVD drive problems
Dell Diagnostics
Network Setup Wizard
Adjusting the Volume
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Index
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Contents
W . d e l l . c o m s u p p o r t . d e l l . c o m
Abbreviations and Acronyms
Contents
One Monitor With a DVI Connector
Changing the Display Settings
Power Management Options
Power Options Properties
CD and DVD drive problems
Mail, Modem, and Internet Problems
Keyboard Problems
Media Card Reader Problems
Sound and Speaker Problems
No sound from headphones Video and Monitor Problems
Dell Diagnostics Main Menu
Reinstalling Drivers and Utilities
Power Supply DC Connector Pin Assignments
Memory Installation Guidelines 108
Installing a Second Hard Drive 125
102
Replacing the Power Supply
Installing the Processor Fan
Installing the System Board
Removing the Processor Fan
Clearing Forgotten Passwords 176
Technical Support and Customer Service 183
Automated Order-Status Service 185 Contents
167
Glossary
What Are You Looking For? Find it Here Warranty information
Finding Information
Service Code
Use the Service Tag to identify your
Enter the Express Service Code to direct
Your call when contacting support
Reinstall the DSS utility. DSS
Provides critical updates for your
Your computer and operating System and installs the updates
What Are You Looking For? Find it Here
Help and Support
Click Help and Support
Service Tag Located on top of the chassis towards the rear
Setting Up and Using Your Computer
Front View of the Computer
CD or DVD drive
Ieee 1394 connector
Headphone connector
Power button
Power light
Back View of the Computer
Light
Back Panel Connectors
Connector
VGA video
Microphone
USB
Installing Your Computer in an Enclosure
Setting Up and Using Your Computer
Printer Cable
Setting Up a Printer
Connecting a USB Printer
Windows Vista
Windows XP
Control Panel Printers and Faxes Add a printer to start
Playing CDs and DVDs
Adjusting the Volume
DVD player includes the following basic buttons
Adjusting the Picture
How to Copy a CD or DVD
Copying CDs and DVDs
Media Type Read Write Rewritable
Using Blank CDs and DVDs
Windows Vista
Helpful Tips
DVD-Writable Drives
Using a Media Card Reader Optional
Connecting Two Monitors
Connecting Two Monitors With VGA Connectors
Connecting a TV
May not be present on your computer
Power Management
Changing the Display Settings
Power Management Options in Microsoft Windows XP
Standby Mode
Hibernate Mode
Hibernate tab
Power Options Properties
Power Schemes Tab
Hibernate Tab
Power Management Options in Windows Vista
Advanced Tab
Standby Mode
Power Plan Properties
Advanced Tab
Power Management Modes
Click Change Advanced Power Settings
About RAID Configurations For Windows Vista only
Enabling Cool ’n’ Quiet Technology
RAID Level 1 Configuration
Configuring Your Hard Drives for RAID
Setting Your Computer to RAID-Enabled Mode
Using the Nvidia MediaShield ROM Utility
Transferring Information to a New Computer
Using Nvidia MediaShield
Rebuilding a RAID Configuration
Setting Up and Using Your Computer
Tools Windows Easy Transfer
All Programs Accessories System
Next
Network Setup Wizard
Setting Up a Home and Office Network
Connecting to a Network Adapter
Connecting to the Internet
Click Checklist for creating a network
Setting Up Your Internet Connection
Click Connect to the Internet
If you have a CD, click Use the CD I got from an ISP
Solving Problems
Troubleshooting Tips
Battery Problems
Drive Problems
Windows XP Click Start and click My Computer Windows Vista
CD and DVD drive problems
Problems writing to a CD/DVD-RW drive
Mail, Modem, and Internet Problems
Hard drive problems
N T H E M O D E M H E L P E R D I a G N O S T I C S
Error Messages
Click Start
Options Modems
To verify that the modem is communicating with Windows
Solving Problems
Computer does not start up
Keyboard Problems
Lockups and Software Problems
Program crashes repeatedly
Computer stops responding
Program stops responding
Windows Follow the instructions on the screen
Solid blue screen appears
Windows XP
Other software problems
C K U P Y O U R F I L E S I M M E D I a T E L Y
Media Card Reader Problems
Memory Problems
Mouse Problems
Network Problems
Power Problems
Printer Problems
E C K T H E P R I N T E R C a B L E C O N N E C T I O N S
Scanner Problems
Sound and Speaker Problems
No sound from speakers
Video and Monitor Problems
No sound from headphones
If the screen is blank
If the screen is difficult to read
J U S T T H E W I N D O W S D I S P L a Y S E T T I N G S
Solving Problems
Power Lights
Troubleshooting Tools
Beep Codes
If the problem persists, contact Dell
Code Description Suggested Remedy Repetitive Short beeps
System Messages
Troubleshooting Tools
Starting the Dell Diagnostics From Your Hard Drive
Dell Diagnostics
When to Use the Dell Diagnostics
Dell Diagnostics Main Menu
Option Function
OptionFunction
TabFunction
What is a Driver?
Drivers
Identifying Drivers
Reinstalling Drivers and Utilities
Using Windows Device Driver Rollback
Using the Drivers and Utilities media
Click the Drivers tab Roll Back Driver
Manually Reinstalling Drivers
Resolving Software and Hardware Incompatibilities
Using Microsoft Windows System Restore
Restoring Your Operating System
Restoring the Computer to an Earlier Operating State
Center
Point to All Programs Maintenance and then click Back
Using Dell PC Restore and Dell Factory Image Restore
Click Finish to reboot the system
Removing Dell PC Restore
Before You Begin
Using the Operating System CD
Reinstalling Windows XP or Windows Vista
Troubleshooting Tools
Troubleshooting Tools
Recommended Tools
Removing and Installing Parts
Before You Begin
Turning Off Your Computer
Before Working Inside Your Computer
Removing the Computer Cover
Computer cover Front of computer Thumbscrew
Inside View of Your Computer
101
311
System Board Components
102
103
Cpufan
104
Power Supply DC Connector Pin Assignments
DC Power Connector P1 13 14 15 16 17 18 19 20 21 22 23
Pin Number Signal name Wire Color Wire Size
105
DC Power Connector P2 Pin Number Signal Name AWG Wire
106
107
DC Power Connector P7 Pin Number Signal Name
Memory
Memory Installation Guidelines
108
Installing Memory
109
Cutouts Memory module Notch Crossbar
111
Cards
Removing Memory
PCI and PCI Express Cards
112
113
114
115
Removing and Installing Parts
If you removed an add-in network connector
117
118
Bezel
Removing the Bezel
119
Replacing the Bezel
Align and insert the bezel clamps in the bezel clamp slots
Drives
120
Connecting Drive Cables
Drive Interface Connectors
Serial ATA Connector
Recommended Drive Cable Connections
Connecting and Disconnecting Drive Cables
Hard Drives
123
Removing and Installing Parts
Installing a Second Hard Drive
125
Removing and Installing Parts
Floppy Drive
127
Not present on all computers
129
Screw slots
131
Replacing the Drive Panel Insert
132
Media Card Reader
133
Removing and Installing Parts
135
CD or DVD Drive
136
137
Removing and Installing Parts
139
Removing and Installing Parts
141
142
Battery
Replacing the Battery
143
Power Supply
Replacing the Power Supply
Power supply Screws
145
Processor
Removing the Processor
Removing and Installing Parts
147
Installing the Processor
148
149
Removing and Installing Parts
151
Panel
Removing the I/O Panel
Installing the I/O Panel
153
Processor Fan
Removing the Processor Fan
155
Fan Fan cover guide Fan cover grips
Installing the Processor Fan
157
Fan Fan cover Heat sink
Chassis Fan
159
Removing the Chassis Fan
Replacing the Chassis Fan
161
System Board
Removing the System Board
System Board Screws
163
Installing the System Board
Replacing the Computer Cover
Move the computer to the upright position
165
166
Specifications
167
Expansion Bus
168
Audio
169
Drives
Power
Power supply wattage rating
170
Controls and Lights
Environmental
171
Physical
System Setup
Entering System Setup
Overview
172
System Setup Options
System Setup Screen
Displays Bios Info and the Service Tag
173
174
Boot Sequence
175
Clearing Forgotten Passwords
Clearing Cmos Settings
177
File Download window appears
Flashing the Bios
Click Download Now to download the file
Cleaning Your Computer
Computer, Keyboard, and Monitor
Mouse
179
180
Dell Technical Support Policy U.S. Only
CDs and DVDs
Definition of Dell-Installed Software and Peripherals
FCC Notice U.S. Only
Definition of Third-Party Software and Peripherals
FCC Class B
182
Dcma
Technical Support and Customer Service
Getting Help
Obtaining Assistance
183
DellConnect Online Services
Problems With Your Order
AutoTech Service
Automated Order-Status Service
Product Information
186
Returning Items for Warranty Repair or Credit
Before You Call
Diagnostics Checklist
187
Contacting Dell
189
Glossary
190
191
Product ID
192
Device driver See driver
193
194
195
196
197
Module bay See media bay
198
NIC See network adapter
199
200
201
202
Video resolution See resolution
203
204
205
Index
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