Avaya INDeX 11.0 instruction

INDeX 11.0

20AT Telephone User's Guide

38DHB0002UKHB Issue 1 (10/05/2004)

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Contents

INDeX Contents Connecting the 20AT Using this GuideIntroduction Further Help REN Values MF & Time Break Recall operation20AT Approvals 20AT Features Mute Setting a stored numberChanging the Ringer Stored Numbers Dialling Timeout INDeX FeaturesIntroduction Phone Passcode Telephone Tones & Ringing Night Service Making External Calls Making CallsMaking Internal Calls Hotline Operation Making a Page CallTo page an extension or group Speed Dials Using Speed DialsStoring Personal Speed Dials To use a speed dial PIN & Account Codes Roaming PinsForced Account Code Entry Forced PIN Code Entry If Busy or Unanswered Busy or UnansweredLeaving a Message Camp On and Wait Arrange a CallbackTo arrange a Call Back To Camp On to a busy extension Answering Normal Calls Answering CallsAnswer a Message Answering Other Extensions Call Pickup Transfer, Park & Hold Calls Using Transfer, Park & HoldTransferring Calls To make an unannounced transfer Holding Calls Parking Calls Switching No Calls On/Off Using DivertsTo switch no calls on/off Diverting Calls Switching a Divert On or Off Setting Up a Divert Setting the Ringer Timeout Other Features Group Personal AlarmsConference Calls Voice Manager Using Voice ManagerCustomising Your Mailbox Collecting Voice Messages General Phone Usage Good Phone UsageAnswering Calls Making Calls Index Callback ring timeout