Page 2 - Contents

Contents

 

Introduction

3

Using this Guide

3

Further Help

3

Connecting the 20AT

3

MF & Time Break Recall operation

4

REN Values

4

20AT Approvals

4

20AT Features

5

Redial Last Number

5

Changing the Caller Volume

5

Message Waiting Lamp

5

The Memory Key

5

Recall

5

Mute

6

Changing the Ringer

6

Stored Numbers

6

INDeX Features

7

Introduction

7

Dialling Timeout

7

Phone Passcode

7

Call Waiting

7

Telephone Tones & Ringing

8

Night Service

8

Making Calls

9

Notes on Making Calls

9

Making External Calls

9

Making Internal Calls

9

Making a Page Call

10

Hotline Operation

10

Speed Dials

11

Using Speed Dials

11

Storing Personal Speed Dials

11

PIN & Account Codes

12

Forced Account Code Entry

12

Forced PIN Code Entry

12

Roaming PINS

12

Busy or Unanswered

13

If Busy or Unanswered

13

Leaving a Message

13

Arrange a Callback

14

Camp On and Wait

14

Answering Calls

15

Answering Normal Calls

15

Answer a Message

15

Answering Other Extensions - Call Pickup

15

Transfer, Park & Hold Calls

16

Using Transfer, Park & Hold

16

Transferring Calls

16

Parking Calls

17

Holding Calls

17

Diverting Calls

18

Using Diverts

18

Switching No Calls On/Off

18

Setting Up a Divert

19

Switching a Divert On or Off

19

Other Features

20

The Phone Passcode

20

Setting the Ringer Timeout

20

Group

21

Conference Calls

21

Personal Alarms

21

Voice Manager

22

Using Voice Manager

22

Customising Your Mailbox

22

Collecting Voice Messages

23

Good Phone Usage

24

General Phone Usage

24

Answering Calls

24

Making Calls

24

Index

25

Page 2 - Contents

INDeX 11.0 20AT Telephone User's Guide

 

38DHB0002UKHB Issue 1 (10/05/2004)

Page 2
Image 2
Avaya INDeX 11.0 manual Contents