If external devices such as USB cameras, scanners, printers do not function correctly when connected to the system, it is usually a problem with the device driver or the device itself. Consult the device’s manufacturer first before contacting TriGem USA support center.

Some software programs, which have not gone through rigorous coding and testing, may cause problems during your routine use. Consult the software vendor for problem solving.

Legacy peripheral are not plug-and-play capable. You need to restart the system with these devices powered up and connected first.

Be sure to go to BIOS SETUP and load DEFAULT SETTING after BIOS re-flash.

Be sure the Quick Key Lockout Switch on the bottom of the computer is not engaged; otherwise the quick keys will not work.

Audio Problems

No speaker output -

Software volume control is turned down in Microsoft Sound System or is muted. Double-click the speaker icon on the lower right corner of the taskbar to see if the speaker has been muted or turned down all the way.

Most audio problems are software-related. If your computer worked before, chances are software may have been set incorrectly.

Go to [Start > Settings > Control Panel] and double-click the Sounds and Audio Devices icon. In the Audio page, make sure that the audio codec mentioned in the spec is the default playback device.

Chapter 8 Troubleshooting 62

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AVERATEC 2700 manual Audio Problems, No speaker output