Dell 1100 Solving General Printing Problems, Check, Suggested Solutions, Condition, Paper Tray

Check		Suggested Solutions
Check the power cord and		Check the power source by plugging into another outlet.
the power switch.
Make sure that	is on.	In Ready mode,		lights green. If	lights or blinks green, go to "Understanding the Operator Panel LEDs".
Press and hold	to print a	• If a demo page does not print, check the paper supply in the paper input tray.
demo page.		• If the paper jams in the printer, go to "Clearing Jams in the Paper Tray".
Check the demo page to see		If there is a print quality problem, go to "Solving Print Quality Problems".
if it is printed correctly.
Print a short document from		•	If the page does not print, check the cable connection between the printer and the computer.
a software application to		•	Check the print queue or print spooler to see if the printer has been paused.
verify that the computer and
		•	Check the software application to ensure you are using the proper printer driver and communication port. If
printer are connected and
are communicating correctly.			printing is interrupted in progress, go to "Solving General Printing Problems".
If completing the checklist		•	"Solving General Printing Problems".
does not resolve the printer		•	"Understanding the Operator Panel LEDs".
problem, check the following
troubleshooting sections.

Solving General Printing Problems

For problems with the operation of your printer, refer to the table for suggested solutions.

Condition	Possible Cause	Suggested Solutions
The printer does not print.	The printer is not receiving power.	Check the power cord connections. Check the power switch and the
		power source.
	The printer is not selected as the default printer.	Select your printer in the printer folder in Windows as your default
		printer.
	Check the printer for the following:	After locating the problem, clear it. If a printer system error occurs,
		contact your service representative.
	• The front or top cover is not closed.	• Close the corresponding cover.
	• Paper is jammed.	• Clear the paper jam. See "Clearing Jams in the
		Paper Tray".
	• No paper is loaded.	• Load paper. See "Loading Paper"
	• A toner cartridge is not installed or the	• Install a toner cartridge. See "Replacing the Toner
	installed toner cartridge is not the	Cartridge".
	correct type.
	The printer may be in Manual Feed mode and out of	Add paper to the tray and press	on the printer's operator panel
	paper.	to begin printing.
	The connection cable between the computer and the	Disconnect the printer cable and reconnect it.
	printer is not connected properly.
	The connection cable between the computer and the	If possible, attach the cable to another computer that is working
	printer is defective.	properly and print a job. You can also try using a different printer
		cable.
	The port setting is incorrect.	Check the Windows printer setting to make sure that the print job
		is sent to the correct port. If the computer has more than one port,
		make sure that the printer is attached to the correct one.
	The printer may be configured incorrectly.	Check the printer properties to ensure that all print settings are
		correct.
	The printer driver may be incorrectly installed.	Reinstall the printer driver; see "Installing Dell Software". Try
		printing a demo page.
	The printer is malfunctioning.	Check the LEDs on the operator panel to determine if the printer is
		indicating a system error.
Paper does not feed into the	Paper has not been loaded correctly.	Remove paper from the tray and reload it correctly.
printer.
	There is too much paper in the tray.	Remove excess paper from the tray.
	The paper is too thick.	Use only paper that meets the specifications required by the
		printer.
Printing is extremely slow.	The job may be very complex.	Reduce the complexity of the page or try adjusting the print quality
		settings.
		The maximum print speed of the printer is 14(A4) or 15(Letter)
		pages per minute.
	If you are using Windows 98/Me, the Spooling Setting	From the Start menu, choose Settings and Printers. Right-click Dell
	may be set incorrectly.	Laser Printer 1100, choose Properties, click the Details tab, and
		then choose the Spool Settings button. Select the desired spool
		setting.
Half the page is blank.	The page layout is too complex.	Simplify the page layout and remove any unnecessary graphics from
		the document.
	The page orientation setting may be incorrect.	Change the page orientation in your application.
	The paper size and the paper size settings do not	Ensure that the paper size selected in the print settings matches
	match.	the paper in the tray.
The paper keeps jamming.	There is too much paper in the paper tray.	Remove excess paper from the tray.
		If printing on special materials, use the manual feed mode.
	An incorrect type of paper is being used.	Use only paper that meets the specifications required by the