52OutLook ES Series Installer/User Guide
KEYBOARDConsole keyboard is not working or cannot start OSCAREnsure that Delay Time is off. Click Setup - Menu, Type 0 secs for Delay Time.
Check keyboard operation. See if the Num Lock and Caps Lock keys light.
Keyboard worked, but then stopped working with one serverCheck for loose keyboard cable connection or bad keyboard cable.1
Check maximum length of the keyboard cable (maximum length = 12 feet).
Check maximum length of station cable extension.
Press the Reset button on the back panel of the switch to reset all keyboards and mouse devices on all servers (must have performed Snapshot).
Keyboard never worked on one serverCheck for PS/2 keyboard and mouse cable cross connections.1
Replace interconnecting keyboard cable.1
Disconnect and reconnect the interconnecting keyboard cable.1
Check length of the interconnecting keyboard cable (maximum length = 12 feet).
Check maximum length of station cable extension.
Replace the station keyboard.1
Keyboard signal never worked on all servers or stopped working with one serverCheck for loose station keyboard cable.
Check maximum length of station cable extension (maximum length = 12 feet).
Replace the station keyboard.1
Press the Reset button on the back panel of the switch (must have performed
Snapshot in order for reset function to work properly).
Check for loose interconnecting keyboard cables.
Keyboard error on startupCheck the Web for the latest firmware version of the keyboard.
Keystrokes shifted, swaps upper case for lower caseServer keyboard left in shifted state when last selected. Press both Shift keys to change keystrokes to lower case or upper case.
Keystrokes are not working properlyCheck that keystrokes are not in locked mode. On the left side of the keyboard, press Caps Lock+Shift+Control+Alt.
On the right side of the keyboard, press Alt+Control+Shift.
1Some servers require restarting when the keyboard cable is disconnected from the server. For this reason, perform these tests when the server can be restarted.