50AXIS 240Q - Troubleshooting

Video Image Problems

 

 

 

 

 

Image too dark or too light.

Check that the termination dip switch for the video source is set to the correct position. See

 

 

also the online help on Video Source Settings

 

Black borders around the video

Adjust the X and/or Y offset, in the Video Source Settings. See the online help for information.

 

image

 

 

Problems uploading own files

There is only limited space available for the upload of your own files. Try deleting one or more

 

 

existing files, to free up space

 

Missing images in uploads

This can occur when trying to use a larger image buffer than is actually available. Try lowering

 

 

the frame rate or the upload period.

 

Slow image update

Configuring e.g. pre-buffers, motion detection, high resolution images, high frame rates, etc.,

 

 

will reduce the performance of the video server.

 

Slow performance

Slow performance may be caused by e.g. heavy network traffic, multiple users accessing the

 

 

unit, low performance clients, use of features such as Motion Detection, Event handling, Image

 

 

rotation.

Bad

snapshot images

 

 

 

 

 

Display incorrectly configured on

In Display Properties, configure your display to show at least 65000 colors, i.e. at least 16-bit.

 

your workstation

Using only 16 or 256 colors on your display will produce dithering artifacts in the image.

 

 

Incorrect exposure in images

 

 

 

 

 

Incorrect line termination

If the AXIS 240Q is to be connected in loop through with other equipment, disable the input

 

 

termination by turning the corresponding DIP switch to OFF.

 

 

 

For additional assistance, please contact your reseller or check the product’s support pages on the Axis Website at www.axis.com/techsup

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Axis Communications AXIS 240Q user manual Video Image Problems, Snapshot images

AXIS 240Q specifications

Axis Communications has long been a leading innovator in the field of network video surveillance, and one of its notable products is the AXIS 240Q. This powerful encoding unit has garnered attention for its versatility and robust feature set, making it an excellent choice for a variety of surveillance applications.

One of the standout features of the AXIS 240Q is its ability to support multiple video formats, making it suitable for both analog and digital cameras. With four channels, this encoding unit allows users to connect and manage up to four cameras simultaneously, significantly enhancing surveillance capabilities in diverse environments. Whether it’s securing a retail space or monitoring a parking lot, the AXIS 240Q ensures seamless integration with existing systems.

The device employs advanced video compression technologies, including Motion JPEG and MPEG-4, enabling efficient use of bandwidth and storage. These compression methods allow for high-quality video streaming while minimizing data usage, which is essential for organizations looking to maintain efficient surveillance operations without overwhelming their network infrastructure.

In terms of security, the AXIS 240Q is equipped with multiple security features to protect video feeds and ensure the integrity of recorded data. It supports secure HTTPS and SSL encryption, safeguarding data as it travels over the network. Additionally, the unit allows for user access control to manage permissions for different operators, further reinforcing the device's security profile.

The AXIS 240Q also comes with an easy-to-use web-based interface, facilitating simple configuration and remote management. This feature is particularly beneficial for organizations that require continuous monitoring and need quick access to settings, regardless of location.

With its compact design and robust build quality, the AXIS 240Q is suitable for a range of indoor and outdoor installations. The unit is also designed with flexibility in mind, allowing for easy integration with various third-party software solutions due to its compliance with industry standards such as ONVIF.

In summary, the AXIS 240Q from Axis Communications showcases a powerful blend of features and technologies tailored for modern surveillance needs. Its multi-channel capability, advanced compression methods, security features, and ease of use make it an essential tool for organizations aiming to enhance their security systems while optimizing operational efficiency. Whether used in small businesses or large enterprises, the AXIS 240Q continues to set the standard for reliability and performance in the surveillance market.