Manuals / Axis Communications / Photography / Security Camera

Axis Communications Storage and disk management problems, AXIS Q1602 Network Camera, Settings

Models: Q1602

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AXIS Q1602 Network Camera

Troubleshooting

Distorted audio	Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio
	Settings.
Feedback loops	Feedback loops might appear in full-duplex mode. Try moving the microphone or the speaker, or
	use half-duplex mode instead.
Storage and disk management problems

Video cannot be recorded	Check that the SD card is not write protected (that is, read only).
SD card cannot be mounted	Reformat the SD card and then click Mount.

Page 50

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Axis Communications Storage and disk management problems, AXIS Q1602 Network Camera, Troubleshooting, Distorted audio

Contents

USERS MANUAL AXIS Q1602 Network CameraIntellectual Property Rights About this documentLiability Equipment ModiﬁcationsAXIS Q1602 Network Camera Table of ContentsSetting Up the Product Media StreamsHardware Overview 5. SD memory card slot 6. Network connector PoE 7. Audio outHardware Overview 1. Focus puller 2. Zoom puller 3. Status LED 4. Internal microphone5. Power connector 6. I/O terminal connector Connectors1. Power LED 2. Network LED 3. Control button 4. Iris connector AXIS Q1602 Network CameraColor LED IndicatorsStatus LED when using Focus Assistant IndicationHardware Overview Replacing the lensAXIS Q1602 Network Camera Access from a Browser Accessing the ProductAccessing the Product AXIS Q1602 Network CameraNetwork TCP/IP Advanced Access from the InternetSet the Root Password 1. Click Create self-signed certiﬁcateAXIS Media Control viewer toolbar The Live View PageControls on the Live View Page AMC Audio ControlsAccessing the Product Half-duplex modeSimplex - speaker only mode AXIS Q1602 Network CameraMedia Streams How to Stream H.264Media Streams MJPEGMedia Streams Alternative Methods of Accessing the Video StreamAXIS Q1602 Network Camera Media Streams Accessing Audio StreamsAXIS Q1602 Network Camera Basic Setup Setting Up the ProductSetting Up the Product AXIS Q1602 Network CameraVideo Stream Video and AudioVideo and Audio ImageH.264 Overlay settings. See Overlay, on pageStream Proﬁles MJPEGOverlay Camera SettingsExposure Settings Image Appearance1. Go to Video & Audio Video Stream and select the Image tab Privacy MaskOverlay Image 1. Go to Video & Audio Overlay ImageAudio Modes Audio SettingsFocus Audio InputG711 G726 Audio ClipsAudio Output AXIS Q1602 Network CameraVideo and Audio To conﬁgure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more information, see Events, on pageAXIS Q1602 Network Camera Live View Conﬁg Default Viewer for BrowsersLive View Conﬁg AXIS Q1602 Network CameraUser Deﬁned Links Viewer Settings1. Go to Setup Live View Conﬁg Output ButtonsFor more information about I/O ports, see I/O Ports, on page AXIS Q1602 Network CameraLive View Conﬁg Detectors For instructions, see Set Up Motion Detection Windows, on pageDetectors Camera Tampering1. Go to Detectors Motion Detection Set Up Motion Detection WindowsMotion Detection Parameters ParameterLow level 0% Default valuesAudio Detection Recommended valuesAXIS Q1602 Network Camera ApplicationsApplications Events Input SignalEvents Detectors1. Go to Events Action Rules and click Add Setting Up an Action RuleRecipients Recipient1. Go to Events Recipients and click Add SchedulesRecurrences 1. Go to Events Schedules and click AddRecording List RecordingsRecordings Continuous RecordingAXIS Q1602 Network Camera RecordingsSecurity System OptionsSystem Options UsersPrivate key password SettingsSelect the EAPOL version 1 or 2 as used in your network switch Enter the password maximum 16 characters for the private keyIPv4 Address Conﬁguration Basic TCP/IP SettingsNetwork IPv6 Address ConﬁgurationAXIS Video Hosting System AVHS Advanced TCP/IP SettingsAXIS Internet Dynamic DNS Service DNS ConﬁgurationHTTPS Link-Local IPv4 AddressHTTP NAT traversal port mapping for IPv4SMTP email QoS Quality of ServiceSOCKS SNMPStorage UPnPTM can be disabled under System Options Network UPnPTMBonjour can be disabled under System Options Network Bonjour UPnPTMI/O Ports Ports & DevicesNetwork Share 1. Go to System Options Storage and click SD CardSupport MaintenanceSee also Troubleshooting, on page Port StatusLogs & Reports AdvancedSystem Overview ScriptingTo open Plain Conﬁg, go to System Options Advanced Plain Conﬁg Reset to Factory Default SettingsPlain Conﬁg AXIS Q1602 Network CameraEmergency Recovery Procedure TroubleshootingTroubleshooting 2. Go to Setup System Options Maintenance in the products web pagesThe product cannot be accessed from a browser Symptoms, Possible Causes and Remedial ActionsProblems setting the IP address The product is accessible locally but not externallySee Emergency Recovery Procedure, on page Status and Network indicator LEDs are ﬂashing red rapidlyStatus indicator LED is ﬂashing red and the product is inaccessible to Setup Live View Conﬁg and select Java applet under Default viewerPrivacy mask is not displayed Problems uploading ﬁlesOverlay image is not displayed Browser freezesSettings Storage and disk management problemsTroubleshooting AXIS Q1602 Network CameraTechnical Speciﬁcations ResolutionsImage settings Technical SpeciﬁcationsAudio streaming Alarm actionsAudio input/outputmaintenance Installation aidsInstallation PowerTechnical Speciﬁcations Heavy usage of event settings affect the product’s CPU load. Frame rate affectedAXIS Q1602 Network Camera AXIS Q1602 Network Camera Users ManualM4.2 Axis Communications AB, 2011

Distorted audio

Feedback loops

use half-duplex mode instead.

Storage and disk management problems

Video cannot be recorded

Check that the SD card is not write protected (that is, read only).

Reformat the SD card and then click Mount.