Problems and Solutions

Some of the more common problems are listed in Table 5-1. This information is intended to be a check or verification that simple causes can be located and fixed. It is not an exhaustive “how to” for all types of problems. Procedures that require in depth knowledge or skills (like flashing the field) should be referred to the Baldor Generator Service Department by calling (920) 236–4200.

Table 5-1 Troubleshooting Guide

Problem

Possible Cause

Remedy

 

 

 

Engine will not start

No fuel.

Check that fuel valves are ON. Check fuel level in fuel tank.

 

Restricted air flow.

Check/replace air filter.

 

No spark.

Check/replace spark plug(s). Check that engine switch is in Start

 

 

position.

Engine will not crank (electric start)

Dead battery.

Remove battery and trickle charge or replace with new battery.

 

 

Never Jump Start.

Engine starts but will not run smoothly

Fuel or ignition problem

Refer to engine manual.

 

 

 

Engine overheats

Excessive load

Remove one or more electrical loads.

 

Debris or dirt buildup on engine

Remove debris. Clean engine surfaces to allow cooling.

 

 

 

No output voltage

Ciruit Breaker tripped or defective.

Reset circuit breaker or replace if required.

 

Loss of residual magnetism in exciter

Flash field.

 

field poles.

Check for continuity in windings. Return to factory for repair if open.

 

Open in stator windings

 

Defective exciter circuit.

Check/replace diode and capacitor and flash the field.

 

 

 

Output voltage varies

Irregular speed (fixed speed mode)

Check engine for malfunction or load for fluctuation

 

Fluctuating speed (fixed speed mode)

Stabilize load. The addition of a lamp load (resistance load) may

 

 

compensate partially for load changes caused by intermittent motor

 

Loose terminal or load connections

operation. Do not overload.

 

Verify all connections are proper and check tighness torque of

 

Defective bearing (uneven air gap)

terminals.

 

 

Replace worn bearing

Low output voltage

Low engine speed

 

Excessive load

 

High resistance connections -

 

connections will be warm or hot

 

Shorted field

 

Low power factor

Check that the Auto Idle switch is in OFF position.

Check engine for malfunction or system for overload. Reduce load. Verify all connections are proper and check tighness torque of terminals.

Test field coils for possible short by checking resistance with an ohmmeter or resistancebridge. Return rotor assembly to factory forrepair if alternator field coils are shorted.

Reduce inductive (motor) load. Some AC motors use about the same current regardless of load. Do not use motors of greater horsepower rating than is necessary to move the mechanical load.

High output voltage

Excessive speed (fixed speed mode)

Check engine for malfunction

 

 

 

Electrical shock when frame is touched

Static charge.

Ground generator frame at local reference ground (see Section 3).

 

Grounded armature or field coil.

Return to factory for repair

 

 

 

Mechanical noise

Defective bearing

Replace bearing

 

Rotor rubbing on stator

Bad bearing - replace.

 

 

Bent shaft - return to factory.

 

 

Loose end bell - tighten;

 

Loose or misaligned coupling

Loose drive Discs - tighten

 

Tighten; align coupling and alternator shaft to engine shaft.

 

 

 

Service

Service for your generator can be obtained from the service department at Baldor Generators by

 

calling (920) 236–4200. Please have the following information available prior to contacting the

 

factory:

 

The model number and serial number of the generator set.

 

A complete and accurate description of the problem.

Parts

Parts for your generator can be obtained from the service department at Baldor Generators by

 

calling (920) 236–4200. Please have the following information available prior to contacting the

 

factory:

 

The model number and serial number of the generator set.

 

A complete and accurate description of the part (part number if known).

 

Note: Engine parts can usually be obtained from a local distributor by using the information in

 

the engine manufacturer’s owner’s manual.

5-2 Troubleshooting and Maintenance

MN2410

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Baldor MN2410 manual Problems and Solutions, Troubleshooting Guide, Service