Warranty Statement
140 Nio® medical display systems
1.5
The repaired equipment shall be returned to the Customer, by regular freight, at Barco nv, MID’s charge.
1.6
Barco nv, MID will replace a product that fails within 90 days after shipment from Barco with a new
one, ensuring color matching in the event of a diagnostic multi head display configuration.
Barco aims to ship the new replacement product within 2 business days after receipt of the Customers
notification in writing.
ARTICLE 2: CONDITIONS PRECEDENT FOR WARRANTY AND ITEMS EXCLUDED FROM WARRANT Y
A. The Warranties shall apply only to the extent the Products or any parts thereof have
(i) been transported and stored at all times in the original packaging in the conditions as specified by
Barco (such as covered and secure location, minimum and maximum temperature, maximum humidity,
…) or, in absence thereof, at least in conditions consistent with generally accepted practice for this type
of products;
(ii) been handled at all times in accordance with Barco's instructions or, in absence thereof, at least
with the care and caution consistent with generally accepted practice for this type of products;
(iii) been installed strictly in accordance with the instructions and directions given by Barco (if and to
the extent the Products have not been installed by Barco or its authorized subcontractors);
(iv) not been subject to any unauthorized access, alteration, modification or repair or attempts thereto;
(v) been at all times "normally used" for the intended purpose and operated in strict accordance with
the operating instructions set forth in the operating manual of the Product in question and shall not
have been otherwise misused, abused, damaged. For the purpose hereof, "normally used" shall mean
a regular, ordinary and routine usage of the Product in question as intended and/or recommended by
Barco;
(vi) been maintained at all times in accordance with Barco's instructions or, in absence thereof, at least
with intervals and in a manner consistent with generally accepted practice for this type of products;
B. The warranty described herein shall not include the following:
2.1
Any hardware or software item procured from a source other than Barco nv, MID or their official agent
or distributor and integrated by Customer or a third party into Barco nv, MID supplied equipment.
2.2
Any host configuration not explicitly supported by Barco nv, MID.
2.3
All software installed on the system, whether they are acquired from Barco nv, MID or third party. An
exception is made for software delivered by Barco nv, MID that would prove to be a cause for the mal
functioning of the hard ware covered under this Agreem ent.
2.4
Normal wear and tear, use under circumstances exceeding specifications, such as use in dusty
environment or under excessive temperature conditions, abuse, unauthorised repair or alternation, lack
of proper configuration or maintenance, damaged or modified or removed serial number, cosmetic
refurbishment.
2.5
Repair or replacement of consumables1 or specific parts that by definition are subject to wear and tear,
including but not limited to:
a.CRT’s, LCD panels
b.Backlights in diagnostic LCD displays, when the backlight run time2 is beyond the Guaranteed
Backlight Lifetime3 of that model, when used at the Factory Calibrated Luminance4
Eg1.