What You See | What It Means | What You Do |
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E11 or higher | Meter Malfunction | Turn meter off, then on | ||
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| using . Retest. If error | |
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| remains, contact the | |
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| Bayer Diabetes Helpline | |
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| (see pg. 45). |
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The display goes | 1. You may have | 1. Press the | button. | |
blank when the | accidentally pressed |
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meter is turned | the | button. |
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on. | 2. Meter will turn off after | 2. Press the | button. | |
| 3 minutes without use or |
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| 15 minutes of no use |
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| while waiting for you to |
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| apply blood or control |
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| solution. This is a normal |
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| expected action that |
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| saves battery life. |
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Meter will not | 1. Battery life has ended. | 1. Replace Battery | ||
turn on. |
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| (see pg. 28). |
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| 2. Battery holder is loose or | 2. Check the battery and | ||
| battery is installed + side | the battery holder to be | ||
| down. |
| sure they are tightly in | |
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| place and correctly | |
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| installed (see pg. 28). If | |
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| display is still blank, | |
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| replace battery (CR2025). | |
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Meter fails to | 1. Not enough blood. | 1. Discard used test strip. | ||
start countdown |
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| Retest using a round | |
after blood is |
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| drop of blood. | |
applied. | 2. The inside of your meter | 2. Clean inside of meter | ||
| may be dirty, or foil | (see pg. 27). Retest. | ||
| from the |
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| may be lodged in the |
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| front of the meter. |
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43