TROUBLESHOOTING AND ERROR CODES:
When you have a problem or a question concerning what you see on your screen, the following may be helpful.
What You See | What It Means | What You Do | |
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| Test result is below | Repeat test and make sure |
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| 0.6 mmol/L (10 mg/dL). | test strip is completely filled. |
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| If LO appears again, contact |
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| your physician or healthcare |
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| professional (HCP). |
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| Test result is above | Wash your hands and test |
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| 33.3 mmol/L (600 mg/dL). | site. Repeat the test. If HI |
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| appears again, contact |
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| your physician or HCP. |
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| You have not pushed | Push the meter handle in |
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| the meter handle all the | until it clicks. You must push |
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| way in. | the handle all the way in |
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| and see the flashing blood |
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| drop before you touch the |
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| strip to the blood drop. |
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| The | Insert a new |
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| test strips. |
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The meter will mark a test | Test only when the meter |
result with a thermometer | temperature is between |
and an X if the meter is | 10°C and 40°C (50°F and |
too cold or too hot when | 104°F). |
the test is performed. The |
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result will not be included |
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in any averages calculated. |
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