Troubleshooting
Problem | Possible Cause/Solution |
|
|
The WAN link LED is not on or I | 1. Check the connection |
cannot connect to the Cable or | between the Gateway Router |
DSL modem. | and the Cable or DSL modem. |
| Make sure the network cable |
| from the Cable or DSL modem |
| is connected to the port on the |
| Router labeled WAN. |
|
|
| 2. Make sure the Cable or |
| DSL modem is powered and |
| switched on. |
|
|
| 3. Make sure the Router has |
| power. The Amber LED on |
| the bottom of the front panel |
| should be illuminated. |
|
|
| 4. Some Cable or DSL modems |
| require a crossover cable. |
| Check with the manufacturer |
| of your Cable/DSL modem for |
| specifics about this. |
My connection type is Static IP | Since your connection type is |
Address. I cannot connect to | Static IP Address, your ISP must |
the Internet. | assign you the IP Address, |
| Subnet Mask, and Gateway |
| address. Make sure that the |
| Router’s connection type is |
| configured as "Static IP Address" |
| and verify your settings. |
|
|
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