Video:

Q: I am getting ghosting, shadowing or fuzzy images on my monitor.
What do I do?
A: • Check the cables and make sure they are inserted properly.
• Your resolution and/or refresh rate is extremely high, or your cable is
too long. Replace your VGA cables with coaxial, double-shielded cables
such as Belkin Part# A3H981-XX.
• Check to make sure that the power adapter is plugged in and is
working properly. It must be 9VDC, 500mA minimum.
• Lower your refresh rate and/or screen resolution settings.

Keyboard:

Q: The keyboard is not detected, or a keyboard error is reported
during boot-up.
A: • Check the cables and make sure they are inserted properly.
Q: The computers boot up fine, but the keyboard does not work.
A: • Make sure it is plugged in properly.
• Make sure the keyboard works when directly plugged into the computer.
• Try a different keyboard.
• Check to make sure that the power adapter is plugged in and is
working properly. It must be 9VDC, 500mA minimum.

Mouse:

Q: The mouse is not detected during boot-up.
A: • Check the cables and make sure they are inserted properly.
• Check your computer/motherboard documentation and make sure that
the PS/2 mouse port (or IRQ) is enabled.
Q: The computers boot up fine, but the mouse does not work.
A: • Make sure it is plugged in properly.
• Make sure the mouse works when directly plugged into the computer.
Rebooting is necessary when trying this.
• Try a different mouse.
Troubleshooting
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