BenQ PE8700 user manual Troubleshooting, Problem Cause Remedy

Models: PE8700

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BenQ PE8700 User’s Manual

11.Put on the front lamp cover.

12.Tighten the screws on front lamp cover.

13.Turn the power on and go into Environment menu to reset the "Lamp Timer" item.

Troubleshooting

Problem

Cause

Remedy

 

 

 

This projector does

There is no power from the power

Plug the power cord into the AC inlet on the

not turn on.

cable.

rear of the projector, and plug the power cord

 

 

into to the power outlet.

 

 

 

 

The power switch is not in the on

Put the power switch in the on position.

 

position.

 

 

 

 

 

Turn the projector on again during the

Wait this unit complete the cooling down

 

cooling process.

procedure.

 

 

 

 

Front lamp cover is not attached well.

Correctly attach the front lamp cover.

 

 

 

No picture.

The front lamp cover has not been

Correctly attach the front lamp cover.

 

attached securely.

 

 

 

 

 

The projector is not correctly

Check the connection.

 

connected to the input source device.

 

 

 

 

 

The input signal has not been correctly

Selects the correct input signal with the INPUT

 

selected.

key on the remote control unit.

 

 

 

 

The input signal has not been correctly

Select the correct input signal.

 

selected in the "INPUT SOURCE" item

 

 

in the DISPLAY menu.

 

 

 

 

 

POWER LED or LAMP LED flashing.

Please contact your BenQ dealer for

 

 

assistance.

 

 

 

Image is unstable.

The connection cables are not

Correctly connect the cables to the

 

connected to this unit.

appropriate terminals.

 

 

 

Picture is blurred.

The projection lens is not correctly

Adjust the focus of projection lens with the

 

focused.

focus ring.

 

 

 

 

The projector and the screen are not

Adjust the projection angle and direction as

 

aligned properly.

well as the height of this unit if necessary.

 

 

 

Remote control does

The batteries are out of power.

Replace both batteries with new ones.

not work correctly

 

 

 

 

 

LAMP LED flashes red.

The front lamp cover is not correctly

Correctly attach the front lamp cover.

 

attached.

 

 

 

 

 

The cooling fan is not working

Please contact your BenQ dealer for

 

properly.

assistance.

 

 

 

 

The temperature inside the projector

Check that the ventilation holes are not

 

is extremely high.

blocked.

 

 

 

POWER LED flashed

The lamp has exceeded its specified

Replace the lamp with a new one.

orange and green

usage time.

 

sequentially.

 

 

The lamp has burned out.

Replace the lamp with a new one.

 

 

 

 

6. Additional Information 25

Page 25
Image 25
BenQ PE8700 user manual Troubleshooting, Problem Cause Remedy