Questions related to cleaning the oven:
What is the best way to clean the outside of the oven? Is there anything that I should avoid?
A mild cleaner and soft rag work best to clean the outside of the oven. It is best to avoid anything abrasive like steel wool pads and Comet type cleansers as they can possibly scratch the outside of the oven.
What if I accidentally scratch the outside surface of the oven?
If it is a very shallow scratch on the stainless steel use a polishing compound to rub it out.
Reference 37
Questions related to oven sounds:
Can I change the volume or turn the sounds off completely?
You can not adjust the volume, however you can turn the different sound on and/or off. See page 20 for further details.
Do I have to address the oven the moment I hear a tone?
No. There are only two instances where a tone indicates a limited amount of time to address the oven – the 80% checkpoint and the 100% checkpoint. At the 80% checkpoint, the oven will continue cooking after 30 seconds if nothing is done (page 11). At the end of the cook cycle, you will have 3 minutes before the oven assumes the product is done and advances (page 12).
Troubleshooting Guidelines
In the event that something is not working correctly on the oven, the display will show an error message and suggest that you call for service. Before calling for service, reference the following table for problems that you may be able to fix yourself.
Problem | possible Solution(s) |
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Displays and indicator lights are not working | Check that oven is receiving power. |
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Cook Navigator Screen is too dark or light | Adjust the brightness of the display – see Oven Setup, page 20. |
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Sounds are not working | Check that the volume is turned on – see Oven Setup, page 20. |
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Oven sounds are too loud or soft | Adjust the volume – see Oven Setup, page 20. |
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Menus are in the wrong language | Make sure desired language is selected – see Oven Setup, page 20. |
Units and Measurements are displayed in metric and I want standard or vice versa
Change the Units and Measurements – see Oven Setup, page 20.
I forgot to save my changes to a recipe recently cooked | See Cooking a Recently Cooked Dish, page 7. Select “Save as Favorites.” |
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Clock is set to the wrong time | Use the Set Timer Knob to reset. See page 6. |
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Oven light bulb is burned out | Call Customer Service at 866.44serve to order a replacement bulb. |
| Instructions and all necessary components included with each bulb. |
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Oven Timer does not count down | Make sure the Set Timer Knob is pressed back into its original position. |
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I experienced interference with my wireless phone | 900MHz cordless phones are recommended to limit interference also try |
| operating the wireless network on channel 1 if possible. |
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