34 Reference
Q&A – Comprehensive List of Questions
Pages
is a comprehensive list of questions and answers collected from our experience. Should you have a question that is not addressed below, please call Customer Service at 866.44serve.
Questions related to operating the oven:
When the oven is done cooking, does it automatically turn off? What if I forget to turn it off?
How do I turn the oven on?
For the top oven, turn the outer CookWheel knob to one of the seven Speedcook modes –
For the bottom oven, set the Oven Mode Dial to one of the five modes – Convection Bake, Convection Broil, Broil, Bake, or Roast
– and then set the desired temperature.
Can I set the oven’s time and temperature?
In the bottom oven, yes. You select time and temperature just as you would with any traditional oven.
The oven will not automatically turn itself off. For the top oven, at the end of the cook cycle, the cooking elements will power down. However, the oven remains at its cooking temperature until it is turned off or another recipe is selected.
The bottom oven, like any other traditional oven, will remain at its set temperature until you turn it off.
How do I know which way to turn the CookWheel?
Turn the inner CookWheel knob clockwise to move down a list and
Can I use the top oven as a microwave only?
In the top oven, not initially. You must select a Speedcook mode, followed by an item and the item’s specifications in order to initiate a cook cycle. However, once you have selected your item, there is an option to “Adjust Settings” (pages
It is recommended that you start with the programmed settings developed through testing by our staff of professional chefs. Once you have a feel for the outcome using the preprogrammed settings, then you might want to customize by either adjusting at the 80% and/or 100% check points (pages
Can I use both ovens at the same time?
Yes. Both ovens working together is a great way to get the most out of your oven, expand your cooking capacity, and enrich your overall cooking experience.
No. While the top oven does contain a microwave element, this element is an assisting technology that is used only when it helps improve a product’s cook time and finished quality. It cannot be used alone.
How hot does the oven get?
The maximum temperature either oven reaches when cooking is 525ºF (274ºC). When
How do I know if the oven door is completely closed?
For the top oven, the oven will not begin cooking if the door is open. The message “The door is open” also appears on the Cook Navigator Screen if the door is not properly closed. The bottom oven will run whether the door is open or not.