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Black Box CAT KVM Extender, ACU1028A, ACU1022A, ACU1049A, ACUREMSW manual Customer Support Information

Models: ACU1022A ACUVREM ACUREMSW CAT KVM Extender ACU1049A ACU1028A

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Customer Support Information:

Order toll-free in the U.S.: Call 877-877-BBOX(outside U.S. call 724-746-5500)

For FREE Technical Support 24 hours a day, 7 days a week, call 724-746-5500or fax 724-746-0746

Mailing address: Black Box Corporation, 1000 Park Dr., Lawrence, PA 15055-1018

World-Wide Web: www.blackbox.com • Email: info@blackbox.com

Page 58

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Black Box CAT KVM Extender Customer Support Information, Order toll-free in the U.S. Call 877-877-BBOX outside U.S. call

Contents

ACU1022A ACU1028A ACU1049A ACUVREM ACUREMSW CAT5 KVM ExtenderNovember Page ACU1022AACU1028A ACU1049A ACUVREMACUREMSW THE SERVSWITCH FAMILYWelcome to the ServSwitch Family User Guide Revision 2.0 NovemberCautions and Notes Copyrights and TrademarksDisclaimer THE SERVSWITCH FAMILYAND CANADIAN DEPARTMENT OF COMMUNICATIONS FCC/CDC STATEMENTSFEDERAL COMMUNICATIONS COMMISSION RADIO-FREQUENCY INTERFERENCE STATEMENTSDECLARATION OF CONFORMITY EUROPEAN UNION COMPLIANCE STATEMENTNOM STATEMENT NORMAS OFICIALES MEXICANAS NOM ELECTRICAL SAFETY STATEMENTINSTRUCCIONES DE SEGURIDAD NOM STATEMENT 18. Servicio por personal calificado deberá ser provisto cuandoCONTENTS Safety Precautions and Installation GuidelinesRemote Unit Configuration & Operation Quick SetupInstallation Troubleshooting & FAQAppendix A Example Applications Appendix C Advanced Cabling Issues SkewAppendix F Specifications Appendix B Rack Mount OptionsInstall system 1. Quick SetupQUICK SETUP Adjust EQ and Peak controls2.2 Glossary 2. Overview2.1 Introduction OVERVIEWKVM Switch ServSwitch Brand CAT5 KVM Extender systemLocal Access OVERVIEW2.3 Features OVERVIEWOVERVIEW 2.4 Product RangeKVM Extension and Remote KVM Switching kits KVM, Audio and Serial Extension kitsExtender Compatibility 2.5 CompatibilityInterface Compatibility OVERVIEWConnection & Compatibility 2.6 How to Use This GuideAdjusting Video Interconnection CableINSTALLATION 3. Installation3.1 Package Contents Only included in extender kitsSignal 3.2 Interconnection Cable RequirementsINSTALLATION ColorINSTALLATION 3.3 Remote Unit InstallationSetting the Cable Length Jumpers Location of cable length jumpers on Remote Unit’s mainJumper Position INSTALLATIONInterconnect Cable Length mRemote Unit 3.4 Connecting the Remote UnitINSTALLATION Audio DeviceACU1049A kit - rear view INSTALLATIONSwitching Remote Unit ACUREMSW - also supplied with Audio Remote Units ACUVREM - also supplied withRemote Unit - front view INSTALLATIONBrightness - adjusts image brightness Focus- compensates video for smearing or over-sharpness3.5 Local Unit Installation INSTALLATIONLocal Unit - front view INSTALLATIONStandard Local Unit - rear view ACU1022A and ACU1028A onlyRemote Units 3.6 Connection to Local HubsINSTALLATION Compatible Local Rack HubsSimple system using ACU1006VRA Hub and ACUVREM INSTALLATIONRemote Units to extend audio, serial and KVM for up to six REMOTE UNIT CONFIGURATION & OPERATION 4. Remote Unit Configuration & Operation4.1 Video Configuration Overview Displacement ofAdjusting Video 4.2 Video AdjustmentsREMOTE UNIT CONFIGURATION & OPERATION ftp//ftp.blackbox.com/connectivity/ServSwitchftp//ftp.blackbox.com/connectivity/ServSwitch REMOTE UNIT CONFIGURATION & OPERATIONOn-line test card available at Remote Unit DIP switches on Audio/Serial/Switching 4.3 Other Remote Configuration & Operation OptionsREMOTE UNIT CONFIGURATION & OPERATION SW1 DIP switchesCommand REMOTE UNIT CONFIGURATION & OPERATIONHot Key Commands Private Mode5.1 Overview Power Requirements5. Local Unit Operation LOCAL UNIT OPERATIONChanging the Initial Hot Key 5.2 Operation of Dual Access Local UnitsHot Key Commands LOCAL UNIT OPERATIONLocal Console Commands LOCAL UNIT OPERATION6.1 Video 6. Troubleshooting & FAQTROUBLESHOOTING & FAQ See Appendix C Advanced Cabling Issues Skew, pageTROUBLESHOOTING & FAQ 6.2 Audio6.3 Serial The PC won’t boot into the correct graphics modeWhen I am typing, I get wrong or missing characters on the screen 6.4 Keyboard & MouseTROUBLESHOOTING & FAQ The PC comes up with ‘keyboard error’Is it possible to use a cable longer than 300m? 6.5 General QuestionsTROUBLESHOOTING & FAQ Can the extender be daisy chained?Appendix A Example Applications APPENDIX A EXAMPLE APPLICATIONSKVM Switch Touch screen network with local access to CPUs throughKVM switch Takes KVM and serial signals from each CPU only two shownACU1006DVRA Extender Hub APPENDIX A EXAMPLE APPLICATIONSInformation distribution system sharing a single PC ACUVREMAPPENDIX A EXAMPLE APPLICATIONS ACU1049A kit with switching Remote UnitACU1049A Kit APPENDIX B RACK MOUNT OPTIONS Appendix B Rack Mount OptionsRMK19U-R2 Mounting Kit Correcting Skew Appendix C Advanced Cabling Issues SkewWhat is Skew? APPENDIX C ADVANCED CABLING ISSUES SKEWExtender with Skew compensation APPENDIX C ADVANCED CABLING ISSUES SKEWPatch Cable Set up and Operation Operation & Multi-Port ConfigurationAppendix D Audio/Serial Ports APPENDIX D AUDIO/SERIAL PORTSUsing a Microphone Audio InterfaceSet Up and Operation APPENDIX D AUDIO/SERIAL PORTSAPPENDIX E CALLING BLACK BOX Appendix E Calling Black BoxShipping and Packaging Version Number Format xxSyy/zzMaximum Resolution Appendix F SpecificationsAPPENDIX F SPECIFICATIONS Video Input ConnectorsSignals Transferred APPENDIX F SPECIFICATIONSPower Requirements Local Unit ConnectorOperating Temperature APPENDIX F SPECIFICATIONSSize and Shipping Weight Storage TemperaturePage Page Page Mailing address Black Box Corporation, 1000 Park Dr., Lawrence, PA Customer Support InformationOrder toll-free in the U.S. Call 877-877-BBOX outside U.S. call Copyright 2009. Black Box Corporation. All rights reserved

Customer Support Information:

Order toll-free in the U.S.: Call 877-877-BBOX(outside U.S. call 724-746-5500)

Mailing address: Black Box Corporation, 1000 Park Dr., Lawrence, PA 15055-1018

© Copyright 2009. Black Box Corporation. All rights reserved.