Manuals / Black Box / Computer Equipment / Switch

Black Box ACU2028A, ACURA001A, ACU2222A, ACUR001A, ACURA002A, ACU2201A Customer Support Information

Models: ACU2022A ACU2009A ACUR002A ACURA002A ACU2001A ACU2028A ACURA001A ACUR001A ACU2201A ACU2222A

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Customer Support Information:

Order toll-free in the U.S.: Call 877-877-BBOX(outside U.S. call 724-746-5500)

For FREE Technical Support 24 hours a day, 7 days a week, call 724-746-5500or fax 725-746-0746

Mailing address: Black Box Corporation, 1000 Park Dr., Lawrence, PA 15055-1018

World-Wide Web: www.blackbox.com • Email: info@blackbox.com

© Copyright 2003. Black Box Corporation. All rights reserved.

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Black Box ACU2028A, ACURA001A, ACU2222A, ACUR001A, ACURA002A, ACU2201A, ACU2022A, ACU2001A, ACUR002A Customer Support Information

Contents

ACUR001A ACUR002A ACURA001A ACURA002A Welcome to the ServSwitch Family Servswitch Family Servswitch Brand Catx KVM Extender Family Copyrights and Trademarks FCC/CDC Statements European Union Declaration of Conformity NOM Statement Servswitch Brand Catx KVM Extender Family Safety Precautions and Installation Guidelines Safety Precautions and Installation Guidelines Contents Contents Quick Setup Command Summary Quick Setup Introduction Glossary Overview Features Product Range Extender Compatibility CompatibilityInterface Compatibility ACU1049A Connection & Compatibility How to Use This GuideAdjusting Video Interconnection Cable Installation Package Contents Installation Interconnection Cable Requirements Remote Unit Installation RemoteUnit Audio Device Remote Unit front view Local Unit Installation Computer Local Unit Local Unit Dual Video rear view Local Unit Dual Video front view Connection to Rackmount Hub Local Units Remote Units Compatible Local Rack Hubs Simple system using ACU1006RA hub and ACUR001A ACU1006RA rack used with ACUR002A units to extend Remote Unit Configuration & Operation Video Configuration Overview Assisted EQ Video AdjustmentsRemote Unit Configuration & Operation Quick Skew Command Mode Status LEDs in Command ModeKeyboard LED flashes Video channel Adjusting Video Online test card available at Left Control + Home Problems with smearing and sharpness requiring LF Red Remote Unit Configuration & Operation Other Remote Configuration & Operation Options Reset Commands Private Mode Commands Local Unit Configuration Commands Command Key Sequence Local Unit Initial Hot KeyLocal Unit Scroll Lock Key Mode Local Unit Operation PowerOverview Keyboard and Mouse Emulation Dual Access Systems Changing the Initial Hot Key Reset Local Keyboard and Mouse Num-Pad Up Arrow Local Console CommandsCommand Key Sequence Private Mode Scroll Lock Send Null Mouse Byte Num-Pad Left Arrow Image is not sharp, or is badly smeared Can’t get enough color delay to correct skewVideo Can’t get rid of bright ‘ringing’ after characters Troubleshooting Keyboard & Mouse Audio Serial Which interconnection cable is best? General QuestionsCan the extender be daisy chained? Can the extender system be used between buildings? Appendix a Example Applications Appendix a Example Applications Dual-monitor consoles with serial and audio extension Touch screen network with local access to CPU through Information distribution system sharing a single PC Extender system with second screen for security monitoring Appendix B Rack Mount Options RMK19U-X3 Mounting Kit Appendix B Rack Mount Options RMK19U-R2 Mounting Kit Upgrade Cable Part No Acuflh Appendix D Advanced Cabling Issues Skew Green DelayDealing with Severe Skew Cable Pinning/Pairing Pin Color Signal EIA-568B Optimizing Pairs General Solution Pins Pair Signal Operation & Multi-Port Configuration Serial Interface Set Up and OperationSerial Interface Handling Multiple Serial Devices Audio Interface Set Up and Operation Audio Interface Using a MicrophoneAppendix E AUDIO/SERIAL Ports Appendix F Calling Black Box Shipping and Packaging Appendix G Specifications Remote Unit connectors Signal levelsLocal Unit Connectors Local Power Unit ACU2201A Operating TemperatureStorage Temperature ACU2222APage Customer Support Information