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Black Box KV6104SA manual Welcome to the ServSwitchTM Family, The Servswitch Family, KV6REM

Models: KV6104SA

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THE SERVSWITCH™ FAMILY

Welcome to the ServSwitchTM Family!

Thank you for purchasing a BLACK BOX® ServSwitch™ Brand KVM switch! We appreciate your business, and we think you’ll appreciate the many ways that your new ServSwitch keyboard/video/mouse switch will save you money, time, and effort.

That’s because our ServSwitch family is all about breaking away from the traditional, expensive model of computer management. You know, the one-size- fits-all-even-if-it-doesn’t model that says, “One computer gets one user station, no more, no less.” Why not a single user station (monitor, keyboard, and mouse) for multiple computers—even computers of different platforms? Why not a pair of user stations, each of which can control multiple computers? Why not multiple user stations for the same computer?

With our ServSwitch products, there’s no reason why not. We carry a broad line of robust solutions for all these applications. Do you have just two PCs, and need an economical alternative to keeping two monitors, keyboards, and mice on your desk? Or do you need to share dozens of computers, including a mix of IBM® PC, RS/6000®, Apple® Macintosh®, Sun Microsystems®, and SGI® compatibles among multiple users with different access levels? Does your switch have to sit solidly on a worktable and use regular everyday cables? Or does it have to be mounted in an equipment rack and use convenient many-to-one cables? No matter how large or small your setup is, no matter how simple or how complex, we’re confident we have a ServSwitch system that’s just right for you.

The ServSwitch™ family from Black Box—the one-stop answer for all your KVM-switching needs!

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This manual will tell you all about your new ServSwitch Duo™ unit, including how to install, operate, and troubleshoot it. For an introduction to the ServSwitch Duo, see Chapter 2. The ServSwitch Duo product codes covered in this manual are:

KV6104SA

KV6108SA

KV6112FA

KV6116FA

This manual also includes information about the Remote-Control Module accessory, whose product code is:

KV6REM

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Black Box manual Welcome to the ServSwitchTM Family, The Servswitch Family, KV6104SA KV6108SA KV6112FA KV6116FA, KV6REM

Contents

For FREE Technical Support 24 hours a day, 7 days a week, call KV6104SA KV6108SA KV6112FA KV6116FA Customer Support InformationJULY Copyright 1998. Black Box Corporation. All rights reservedKV6104SA KV6108SA KV6112FA KV6116FA Welcome to the ServSwitchTM FamilyTHE SERVSWITCH FAMILY KV6REMSERVSWITCH DUO TRADEMARKS USED IN THIS MANUALFCC/IC STATEMENTS FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADARADIO FREQUENCY INTERFERENCE STATEMENTS EUROPEAN UNION DECLARATION OF CONFORMITY SERVSWITCH DUOINSTRUCCIONES DE SEGURIDAD NORMAS OFICIALES MEXICANAS NOM ELECTRICAL SAFETY STATEMENTNOM STATEMENT SERVSWITCH DUO 18. Servicio por personal calificado deberá ser provisto cuandoChapter ContentsTABLE OF CONTENTS PageChapter Contents continuedSERVSWITCH DUO PageResolution 1. SpecificationsCHAPTER 1 Specifications IndicatorsPower SERVSWITCH DUOConnectors TemperatureCHAPTER 2 Introductiom 2.1 Features and Benefits of the ServSwitch Duo2. Introduction 2.2 The Complete ServSwitch Duo Package SERVSWITCH DUOFig. 2-2. The rear panel of the 4- and 8-port ServSwitch Duo models 2.3 The ServSwitch Duo IllustratedCHAPTER 2 Introduction Fig. 2-3. The Remote-Control Module KV6REM, an optional accessorymodels KV6112FA and KV6116FA SERVSWITCH DUOFig. 2-5. The rear panel of the 12- and 16-port ServSwitch Duo models SELECT2.4 Safety Concerns CHAPTER 2 IntroductionSERVSWITCH DUO 3. Installation3.1 What You Will Need CHAPTER 3 Installation 3.2 Rackmounting the ServSwitch Duo Optional3.3 Connecting Your Devices 6-Pin6-Pin mini-DINmini-DIN SERVSWITCH DUOFigure 3-1. The ServSwitch Duo cables 25.4 cmPC/AT keyboard ports 3.4 Connecting PowerCHAPTER 3 Installation 4.2 Configuring the ServSwitch Duo 4. Configuration4.1 Configuring your PCs IMPORTANT NOTECHAPTER 4 Configuration SERVSWITCH DUO L1 ServSwitch Duo only scans active ports during autoscanning defaultCHAPTER 4 Configuration S2 5 seconds S3 10 seconds S4 30 seconds S5 1 minute S6 5 minutesSERVSWITCH DUO Microsoft IntelliMouse Logitech Pilot Mouse+ Logitech MouseMan+CHAPTER 4 Configuration H4 Right Alt key only H5 Both the left and right Alt keys togetherSERVSWITCH DUO F1 Display first digit of firmware-version number4.2.10 EXITING CONFIGURATION MODE CHAPTER 4 Configuration4.2.9 SETTING THE PASSWORD 5.2 The Status LEDs 5.1 Power Status5. Operation 5.3 The Front-Panel Pushbuttons and the Remote-Control ModuleAUTO and SELECT keys pressed together The “Lock” function CHAPTER 5 OperationAUTO key Figure 5-1. The front-panel status display 5.4 The Status DisplaySERVSWITCH DUO CHAPTER 5 Operation 5.5 Using the Dual Control Ports A and B5.6 Things To Keep in Mind About the Keyboards and Mice 5.7 Keyboard Control Hotkey Commands SERVSWITCH DUOCHAPTER 5 Operation Hotkeys +SERVSWITCH DUO To select channel030506 5.8 On-Screen Menu ControlNT Server B CHAPTER 5 Operation5.8.2 DELETING A COMPUTER FROM THE MENU LIST SERVSWITCH DUO5.8.1 ADDING A COMPUTER TO THE MENU LIST 5.8.3 EDITING A COMPUTER ON THE MENU LISTCHAPTER 5 Operation Insert adds a computer entry after the currently selected lineSERVSWITCH DUO 5.9 Mouse Control5.10 Re-Enabling a Disconnected PS/2 Mouse Type of mouse at bootupCHAPTER 5 Operation Driver typeSERVSWITCH DUO 5.13 Cascading ServSwitch Duos5.12 RS-232 Control For an example of hotkey switching, consider a situation in which two ServSwitch Duo units, unit “A” and unit “B,” are connected together as shown in Figure 5-1 on page 42. To select the computer attached to port 3 on ServSwitch Duo “B,” you would press and hold down the hotkeys, then press and release “2,” press and release “3,” and finally release the hotkeys. This causes the master Switch, unit “A,” to switch to its port 2, to which the subsidiary Switch is attached, and send the subsidiary Switch the command to switch to port 3, to which your desired computer is attached. If there were any 12- or 16-port Switches in the system, you would have to use two digits to designate each port, inserting a leading zero when necessary CHAPTER 5 OperationCPUs ServSwitch Duo B SERVSWITCH DUOFigure 5-1. A typical cascade of two ServSwitch Duos CPUs ServSwitch Duo A6.1 Things To Try 6. TroubleshootingCHAPTER 6 Troubleshooting ProblemPossible Solution SERVSWITCH DUOProblem ProblemPossible Solution CHAPTER 6 TroubleshootingProblem ProblemSERVSWITCH DUO 6.2 Calling Black Box6.3 Shipping and Packaging A.2 Cabling ServSwitch Duo to PCs Appendix Cable and Connector GuidelinesA.1 Cabling Keyboard, Monitor, and Mouse to ServSwitch Duo APPENDIX Cable and Connector GuidelinesMale SERVSWITCH DUO6-pin mini-DIN attaches to Switch or cable from Switch KDAT TD SGND FemaleA.3 The Expansion Port APPENDIX Cable and Connector GuidelinesSERVSWITCH DUO DISCLAIMERS