Black Box PC470C, PC472C Appendix A. Error Codes Conflict Resolution, Windows 95/98 Resources

5250 ADAPTER CARDS: HARDWARE INSTALLATION MANUAL

Appendix A. Error Codes and

Conflict Resolution

The following list describes the most common error codes and possible corrective actions that can be taken. The corrective action is intended to help you resolve the problem without having to make a service call.

A Windows help file, included on the Windows Utility diskette, describes in detail how to configure your Adapter with various third-party applications.

A.1 Windows 95/98 Resources

A good starting point for Windows 95/98 users that receive an error message after installing the Adapter is to print a list of system hardware resources by selecting: My Computer - Control Panel - System - Device Manager (tab) - Print (button on bottom right of screen). This printout will show which resources are being used (IRQ, I/O, DMA, and memory).

A.1.1 IRQ CONFLICTS

Common IRQ error messages:

5137 Router Timeout;

-AS/400 PC Support & CA/400

Error 002D/002E - ...Interrupt occurred while level disabled; Error 002E/002F - ...Counter interrupt occurred too soon; Error 0033/0034 - ...No counter interrupt;

-Diagnostics

IRQ conflicts tend to be the most common problems encountered. For some new PCs this is because all of the IRQs are used by other adapters and the motherboard. In Windows 95/98 it’s easy to check for available IRQs from the Device Manager. Go to My Computer - Control Panel - System - Device Manager (tab) - Computer (highlighted) - Properties (button) - Interrupt Request (IRQ) (radio button). Used interrupts are listed from 00 to 15. If you do not see a number listed, Windows 95/98 believes it is unused and therefore available (beware of older adapters that have not had their resources reserved).

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