Miscellaneous Problems | Black Box PC472C, PC470C, PC478C, PC473C

5250 ADAPTER CARDS: HARDWARE INSTALLATION MANUAL

A.2 Miscellaneous Problems

A.2.1 TWISTED PAIR OR FAULTY CABLE PROBLEMS

Error 5141 Link Connection Lost;

-PC Support & CA/400

Error 0042 0043 - Online queue data incorrect; -Diagnostics

You may encounter Diagnostic error 42 or 43 above or intermittent “line drops” if you are using twisted-pair wire or incorrect cable termination. For twisted-pair wire, try to reduce the number of cable runs to the twisted-pair hub, or move the problem connection to a port on the hub with only two or three other connections. Another solution might be trying a different brand of balun.

A.2.2 MISSING -5 VOLT SUPPLY (PC471C AND PC473C ONLY)

Error 5140 - Wrap data latch did not set during offline test

-Diagnostics

This Diagnostic error message generally indicates that your PC motherboard is not supplying negative 5 volts to the Adapter Card. Please try the Adapter Card in another motherboard or contact the motherboard manufacturer about the availability of negative 5 volts at the ISA slots.

42

Image 45

Black Box PC472C, PC470C, PC478C manual Miscellaneous Problems, Missing -5 Volt Supply PC471C and PC473C only

Contents

Copyright 2000. Black Box Corporation. All rights reserved Adapter Cards Page Trademarks Adapter Cards Hardware Installation Manual NOM Statement Adapter Cards Hardware Installation Manual Contents Hardware Requirements Specifications Features IntroductionOverview What is a Plug-and-Play PnP System? What’s IncludedStation Addresses Introduction Software Installation Installation Procedures Hardware Installation 1.1 I/O Board Configuration Configuring the Adapter Plug-and-Play Environments Windows 95/98 Configuration Configuring the 5250 Plug n Play Adapter Card MS-DOS and Windows 3.1 Configuration2 5250 Plug N Play Adapter Card PC471C Plug and Play Systems Non-Plug-and-Play Systems Legacy PCs 3 5250 Pcmcia Adapter Card PC472C Installing the 5250 Pcmcia Adapter Card Hardware Installation 4 5250 PCI Adapter Card PC470C and PCI Express CARDPC478C PCI Memory Resources PCI CardPCI Express Card Memory jumper on the PCI Express Card Requirements Memory Advantages Disadvantages Seven Sessions Optimized Bit Stream OBS Mode MHz Mode Enabler Program Utility SoftwareFor systems running Windows GETW95C Program Option 1 Irq Mode Low Memory Option 2 No Irq Mode Low MemorySetpci Program Option 4 No Irq Mode High Memory Option 3 Irq Mode High MemoryExpcfg Program Windows Device Drivers 5250 Windows Diagnostics Diagnostics 16 bit 5250 DOS Configuration Program Uninstall Program for Windows PnP Config Mode PC471C Only PC Card Controller PC472C Only Segment Address Base I/O Address Interrupt Level DOS Diagnostics If all tests run with no errors, the message AHANDEA.EXE Adapter Handler Software D5250AH /U /? Appendix A. Error Codes Conflict Resolution Windows 95/98 ResourcesIRQ Conflicts Appendix a Error Codes and Conflict Resolution IBM Adapter Handler for PC Support IBM Enhanced 5250 Emulation 3 I/O Conflicts Missing -5 Volt Supply PC471C and PC473C only Miscellaneous Problems PC470C, PC471C, and PC478C Appendix B. Non-Interrupt Mode