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Contents

User Guide SWDT236101-236101-0816121356-001 Contents Voice dialing 105 109 169 179 231 249 265 Page BlackBerry basics Type text using SureType technologySwitch typing input methods About typing input methods Assign an application to a Convenience key Switch applicationsTurn on standby mode Set owner information Collapse a folder BlackBerry basics troubleshootingExpand a folder BlackBerry basics shortcutsPage Shortcuts Phone shortcuts Camera and video camera shortcuts Message shortcutsTyping shortcuts Attachment shortcuts Insert symbolsSearch shortcuts Work with text A presentation Browser shortcutsMedia shortcuts On a web Map shortcuts Calendar shortcutsPage Phone Phone basics Switch calls Dial using numbers or lettersSwitch applications during a call Make a call when the device is locked Use a headset About Emergency Callback ModeEmergency calls About emergency calls Change the default volume for calls VolumeAdjust the volume Improve sound quality during a call Voice dialing Voice mail Speed dial Change the voice mail access numberMake a call using speed dial Assign a speed dial number to a key Conference calls Caller ID Delete the caller ID picture for a contact Call logsChange the caller ID picture for a contact About call logs Forward a call log Add notes to a call logChange call log notes Delete call log notes Prerequisites Call forwarding Call forwardingAbout call forwarding Forward calls Change a call forwarding phone number Set the default country code and area codeSmart dialing Delete a call forwarding phone number About TTY support TTY supportSet options for dialing extensions Prerequisites TTY support Multiple phone numbers Phone options Click General Options Sort phone numbers or contacts on the Phone screenTurn off the prompt that appears before you delete items Click General Options Set the Auto End Calls field to Never Turn on telecoil mode Reset a call timerAbout telecoil mode Click Last Call or Total Calls Click Clear Timer Phone troubleshooting Cannot make calls using a voice commandCannot make or receive calls Cannot check my voice mail Cannot join a call Voice dialing Turn off voice prompts Turn off choice lists for voice commandsSet the matching sensitivity level for voice commands Set playback options for voice dialing Voice dialing troubleshooting Improve voice recognition of numbersUse a headset Page Camera and video camera Camera and video camera options Change the default flash modeTurn on low-light mode for videos Change the location for storing pictures or videos Set picture quality Change the video size and formatSet picture size Apply a color effect to pictures Flash dims or turns off Camera and video camera troubleshootingCannot save pictures or videos Some pictures that I take are blurry Open a message Email messagesEmail message basics Send an email message Attach a contact to a message Save a draft of a messageBlind carbon copy a contact Set the importance level for a message Delete multiple messages Forward a messageDelete a message Mark a message as opened or unopened Email message folders Sent messages Hide sent messages Click Email SettingsStop a message from sending Click Folder Redirection Create an email message filter Email message filtersAbout email message filters Click Email Filters Options for email message filters Turn on an email message filterChange an email message filter Forward email messages to your device when no filters apply Change the order of email message filtersDelete an email message filter Block incoming messages Email message forwardingStop forwarding email messages to your device Click Firewall Check spelling automatically before sending email messages Reset a blocked message counterMessage options Request delivery or read confirmation for email messages Set an out-of-office reply Click Default Services Change the Messaging Cmime fieldAdd a signature Click Show Address Delete the disclaimer from an email message Click General SettingsMessage list options View more of the subject line for messages Set how long your device stores messages About multiple message listsUse one message list or multiple message lists Hide the new or unopened message indicator Message troubleshooting Cannot send messagesAm not receiving messages Message or attachment is truncated Cannot file email messagesSome messages no longer appear on my device Some email message folders appear dimmedPage Page About PIN messages PIN messagesPIN message basics Find your PIN Set a high importance level for received PIN messages Save a message Sent messages Message list options Hide the new or unopened message indicator Message shortcuts Am not receiving messages Page Page About SMS text messages SMS text messagesSMS text message basics Find your SMS phone number Add a contact to an SMS text message Click Add Recipient Delete the history from an SMS text message Click Remove History View more of the history in SMS text messages Set the Disable AutoText field to YesTurn off AutoText for SMS text messages Set the Number of Previous Items field Message list options Use one message list or multiple message lists Message shortcuts Cannot send SMS text messages Am not receiving SMS text messages MMS messages MMS message basics Create a slide show in an MMS message Attach Picture Attach Audio Attach Video Forward an MMS message MMS message attachments Attach a media file to an MMS message Add an appointment to your calendar from an MMS message Attach a contact or appointment to an MMS messageSave a media file from an MMS message Add a contact to your address book from an MMS message Request delivery or read notification for all MMS messages Stop receiving MMS messages when roamingRequest delivery or read notification for an MMS message View the size of an MMS message before sending it Message list options About multiple message lists Block MMS messages Try performing the following actions Cannot attach a file to an MMS message Page Typing Typing basics Turn on key tones Cancel a text selectionSet the cursor speed Set the trackball sensitivity Switch typing input methods Type text using SureType technologyType text using multi-tap Typing input methods About typing input languages Switch typing input methods when typingSpelling checker Change the typing input language Change a word in the custom dictionary Change options for checking spellingAdd a word to the custom dictionary Click Custom Dictionary Custom dictionary Stop adding items to the custom dictionary automatically AutoTextDelete all custom dictionary items About AutoText Change an AutoText entry Delete an AutoText entryUndo an AutoText change Typing troubleshooting Cannot type a password SureType technology does not recognize a word Cannot check spelling Search for messages SearchAbout search Search criteria Delete a saved search View a list of saved searchesChange a saved search Search for messages by contact or subject 107 108 Attachments Attachment basics View the table of contents in a document Document attachmentsView tracked changes in a document Spreadsheet attachments Media attachments Presentation attachments VCard contact attachments Attachment troubleshooting Skipped content bar appears in a documentQuestion mark appears on a slide Delete email messages over the wireless network Prerequisites Wireless email reconciliationReconcile email messages over the wireless network Synchronization Change the Wireless Synchronization field to Yes Prerequisites Wireless data synchronizationSynchronize organizer data over the wireless network About synchronization conflicts About backing up and restoring device data Prerequisites Wireless data restorationManage data synchronization conflicts Delete all device data Synchronization troubleshooting Click Purge Deleted Items 119 120 Browser Browser basics Move to a section of a long web page quickly Switch browser viewsView a thumbnail version of a web Move through a web page line by line Links, pictures, and web page addresses View a full picture on a web Forward a link or picture from a webForward a web page address Zoom in to or out from a picture Load pictures on a web Web page requestsChange the picture quality in the browser About saving web pages and web page requests Bookmarks Add a bookmark folder Forward a bookmarkDelete a bookmark File a bookmark Web feeds Mark a web feed title as opened or unopened View web feed contentListen to web feed content Change a web feed Browser options Change the number of times animated graphics repeat Set the default browser viewSet the web content type that the browser accepts Set the home Receive a prompt before running a script Set the default browser configurationSet the character encoding for all web pages Receive a prompt before closing the browser About Wtls Browser securityAbout TLS Manage browser security Add a trusted content server Wtls options Turn on browser push Browser pushAbout browser push Browser push options Smsc Hosts MDS HostsProcess Smsc Process IP Browser troubleshooting Cannot set up automatic synchronization for bookmarksNo browser is available on my device 138 View properties for an application ApplicationsAdd an application Delete a third-party application Application troubleshooting Cannot add applications Media Receive a media file using Bluetooth technologyClick Receive Using Bluetooth Media file management Delete a media file Send As Email Send As MMS Send Using BluetoothForward a media file Rename a media file Change the amount of memory available for media files Songs, ring tones, videos, and voice notesMove a media file View properties for a media file Record a voice note Play a song or video on a webSave a song or video from a web Shuffle songs Repeat a media file Switch applications during a songPlay the next or previous song in a category Search for a media file Playlists Amplify the volume for songs, ring tones, and videosKeep backlighting on when you play a video Add a song or video to a playlist View a playlist Delete a song or video from a playlistChange the order of songs or videos in a playlist Delete a playlist Add a picture folder PicturesView a picture Save a picture Move a picture Rename a picture or picture folderDelete a picture or picture folder Download a Home screen background Change the number of seconds between slides in a slide show Use a picture as the Home screen backgroundView pictures as a slide show View pictures in a list About media cards Media card optionsPan a picture About media card encryption Turn off mass storage mode support Turn on mass storage mode manuallyTurn off the mass storage mode prompt View the amount of available memory on a media card Cannot play a song or video on a web Media troubleshootingTurn off media card support Cannot open media files My device does not recognize my media card Maps Map basics Navigation Map options Hide the tracking information at the bottom of a map Maps troubleshootingKeep backlighting on when you track your movement Diagonal lines appear on a map Turn on GPS technology GPS technologyAbout GPS technology Get your GPS location GPS technology troubleshooting Cannot use GPS technology Contacts Contact basics Add a pause or a wait to a phone number Delete a contactAbout pauses and waits About custom ring tones Create a mailing list Mailing listsAbout mailing lists Change a mailing list View a mailing list Delete a mailing listClick Delete Group Create a category for contacts, tasks, or memos CategoriesAbout categories Categorize a contact, task, or memo Address lookup Set display options for contacts Contact list optionsSort contacts or tasks Prevent duplicate names in your address book Contact troubleshooting Caller ID pictures are not appearing on my device Calendar Calendar basics Open an appointment or a meeting Switch days in Day viewRecurrence fields Delete an appointment or a meeting Respond to a meeting invitation MeetingsSchedule a meeting Click Invite Attendee Calendar options Change the snooze time for reminders Change the default reminder time for calendar entriesChange the start and end time for days View tasks in a calendar Change the first day of the week Hide free time in Agenda viewChange how long your device stores calendar entries View the number of calendar entries stored in a calendar Switch calendarsMultiple calendars About multiple calendars Click Default Services Calendar troubleshootingChange the default calendar Change the calendar that reminds you of appointments Cannot set some fields when scheduling appointments 178 Create a task TasksTask basics Change a task Delete a task Hide completed tasksForward a task or memo Click Hide Completed 181 Task list options View tasks in the calendar 183 184 Create a memo MemosMemo basics Change a memo Delete a memo Memo list options 188 Turn on the alarm AlarmAbout the alarm Silence the alarm 190 Calculator Use the calculatorConvert a measurement 192 Bluetooth technology Bluetooth technology basics Click Activate Bluetooth device Switch to a paired Bluetooth enabled device during a callShare contacts with a paired Bluetooth enabled car kit Click Transfer Address Book Delete a paired Bluetooth enabled device Bluetooth technology optionsRename a paired Bluetooth enabled device Restrict outgoing calls Turn off the prompt that appears when connecting or pairing Change the pairing name for your BlackBerry deviceTurn off Bluetooth connection notification Set the LED Connection Indicator field to Off My list of paired Bluetooth enabled devices does not appear Bluetooth technology troubleshootingCannot type a passkey on a Bluetooth enabled device Cannot pair with a Bluetooth enabled device 198 Date and time Date and time troubleshootingClick Update Time Set the date and time 200 Notification profiles Notification basics Delete a notification profile Set the same ring tone for all notification profilesPrevent notification during calls View a list of saved ring tones LED notificationSilence your device LED notification Custom notification Turn on wireless coverage notificationSet the LED Coverage Indicator field to On About custom notification Click Add Name Change the order of notification profile exceptionsChange a notification profile exception Add Name Change Name My device is vibrating more times than expected Notification profile troubleshootingDelete a notification profile exception Delete Name 207 208 Contacts Turn on invitation passwordsBlackBerry Messenger Respond to an invitation Rename a contact Turn off invitation forwarding optionsView a contacts information Add a group Rename a group ConversationsMove a contact to a group Delete a group Send a file to a contact Open a conversationAdd an emoticon Ping a contact Availability Receive notification when a contact becomes available Available UnavailableClick Set Alert Display and keyboard BacklightingDisplay options Add an application folder Set the display fontAbout organizing applications Move an application icon Keyboard options Hide an application iconDelete an application folder Themes My device screen turns off Display troubleshootingDownload a theme My display changed 220 Language Turn off the shortcut for switching typing input languages Change the input options for SureType technologyChange the Use Input Method Shortcut field to No Language troubleshooting Set display options for contactsSome characters do not appear correctly on my device 224 Turn off a wireless connection Wireless network coverageFind information about wireless coverage indicators Network connection indicators Verify the status of network connections and services Turn on wireless coverage notificationTurn off data service Click Services Status Wireless network coverage troubleshooting Cannot connect to a wireless network 228 Power and battery 230 Security Security basics Password keeper Hide passwords in the password keeper View a password in the password keeperChange a password in the password keeper Delete a password from the password keeper Encryption About encryption keys Set content protection strengthProtect your device data Generate an encryption key About memory cleaning Memory cleaningAbout content compression Turn on memory cleaning About security self-tests Advanced securityDelete sensitive application data from the device memory Verify security software Smart cards Switch smart password filters Prerequisites Smart password entryTurn off smart password entry Prerequisites Authentication certificates Software tokens Security troubleshootingCannot unlock my device using my smart card About software tokens Third-party application control Reset connection permissions for third-party applicationsClick Reset Settings About permissions for third-party applications Connection permissions for third-party applications Interaction permissions for third-party applications Data permissions for third-party applications 244 BrickBreaker About BrickBreakerBrickBreaker capsules Play BrickBreaker Adjust the volumeBrickBreaker scoring Set the paddle speed Click Send High Score Submit a score to the BrickBreaker high score web siteCheck the high scores on the BrickBreaker web site Click High Scores 248 Accept a service book Service booksAbout service books Delete a service book 250 Troubleshooting 252 253 254 255 256 257 258 259 260 261 262 Run a diagnostic report Diagnostic reportsAbout diagnostic reports View a diagnostic report Cannot run or submit a diagnostic report Delete a diagnostic reportSet a default recipient for diagnostic reports Click Email Report or PIN Report Mass storage mode Glossary Triple DES Legal notice 504,773 101,501 506,865

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