Language troubleshooting

Some characters do not appear correctly on my device

The BlackBerry® Enterprise Server or BlackBerry® Internet Service that is associated with your BlackBerry® device might not support the characters. For more information, contact your wireless service provider or administrator.

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Blackberry 8330 manual Language troubleshooting, Some characters do not appear correctly on my device

Contents

User Guide SWD-319876-1213120259-001 Contents Voice dialing 105 115 141 179 221 251 267 Page Switch applications Switch typing input methodsBlackBerry basics Assign an application to a Convenience key About links Turn on standby modeCreate a link for a PIN Expand a folder BlackBerry basics troubleshooting No application opens when I press a Convenience keySome features are not available on my device Page Phone shortcuts ShortcutsCamera and video camera shortcuts Message shortcuts Typing shortcuts A message listMove around a message list Attachment shortcuts Search shortcuts Media shortcuts Browser shortcutsOn a web Navigate a web Calendar shortcuts Map shortcutsPage Phone basics Phone Switch applications during a call Dial using numbers or lettersSwitch calls Make a call when the device is locked Emergency calls Volume Make a call using a voice command Change the default volume for callsVoice dialing Improve sound quality during a call Check your phone number using a voice command Dial an extension using a voice commandTurn off choice lists for voice commands Set the matching sensitivity level for voice commands Voice mail Change the voice mail access numberSet playback options for voice dialing Improve voice recognition of numbers Conference calls Speed dial Create a phone number link for a conference call Caller IDLeave a conference call Add a caller ID picture for a contact Delete the caller ID picture for a contact Call logsAbout call logs View call logs in a message list Change call log notes Call forwardingForward a call log Delete call log notes Forward calls Prerequisites Call forwardingAdd a call forwarding phone number Change a call forwarding phone number Smart dialing Set the default country code and area codeDelete a call forwarding phone number About smart dialing About TTY support TTY supportPrerequisites TTY support Turn on TTY support Phone options Multiple phone numbers Turn off the prompt that appears before you delete items Sort phone numbers or contacts on the Phone screenClick General Options Click General Options Set the Auto End Calls field to Never About telecoil mode Reset a call timerTurn on telecoil mode Click Last Call or Total Calls Click Clear Timer Cannot make calls using a voice command Phone troubleshootingCannot make or receive calls Cannot check my voice mail Cannot join a call Voice dialing Set the matching sensitivity level for voice commands Turn off choice lists for voice commandsTurn off voice prompts Set playback options for voice dialing Voice dialing troubleshooting Improve voice recognition of numbersUse a headset Page Take a picture Camera and video cameraZoom in to or out from a subject View the number of remaining pictures Camera and video camera options View the amount of memory available for recording videos Set picture size Change the video size and formatSet picture quality Apply a color effect to pictures Cannot save pictures or videos Camera and video camera troubleshootingFlash dims or turns off Some pictures that I take are blurry Email message basics Email messages Attach a contact to a message Blind carbon copy a contactSet the importance level for a message Save a message Delete multiple messages Delete a messageMark a message as opened or unopened Create a link for a PIN File an email message Email message foldersAdd, change, or delete an email message folder Hide filed email messages Resend a message Sent messagesStop a message from sending Hide sent messages Email message filters About email message filtersCreate an email message filter Turn on an email message filter Options for email message filters Forward email messages to your device when no filters apply Change an email message filterChange the order of email message filters Email message forwarding Delete an email message filterStop forwarding email messages to your device Message options Reset a blocked message counterBlock incoming messages Check spelling automatically before sending email messages Add a signature View an address instead of a display nameSet an out-of-office reply Click Show Address Click General Settings Click Default Services Change the Messaging Cmime fieldMessage list options Delete the disclaimer from an email message Set how long your device stores messages View more of the subject line for messagesAbout multiple message lists Use one message list or multiple message lists Hide the new or unopened message indicator Message troubleshooting Cannot send messagesAm not receiving messages Some messages no longer appear on my device Cannot file email messagesMessage or attachment is truncated Some email message folders appear dimmed Email message filters are not working correctly Page PIN message basics PIN messagesAbout PIN messages Find your PIN Set a high importance level for received PIN messages Save a message Sent messages Set the Keep Messages field Hide the new or unopened message indicator Message shortcuts Message troubleshooting Message or attachment is truncated Page SMS text message basics SMS text messagesAbout SMS text messages Find your SMS phone number Click Add Recipient Add a contact to an SMS text message Click Remove History Delete the history from an SMS text message Set the Disable AutoText field to Yes Turn off AutoText for SMS text messagesView more of the history in SMS text messages Set the Number of Previous Items field Select the check box beside one or more message types Message shortcuts Am not receiving SMS text messages Cannot send SMS text messagesPage Page MMS message basics MMS messages Attach Picture Attach Audio Attach Video Create a slide show in an MMS message Forward an MMS message Delete a message Attach a media file to an MMS message MMS message attachmentsAttach an appointment to an MMS message Save a media file from an MMS message Request delivery or read notification for an MMS message Add a contact to your address book from an MMS messageClick Add To Calendar Click View Attachment View the size of an MMS message before sending it Stop receiving MMS messages when roaming Set the Keep Messages field Press the Menu key Block MMS messages Message shortcuts Cannot attach a file to an MMS message Some messages no longer appear on my device Typing basics Typing Set the cursor speed Cancel a text selectionTurn on key tones Set the trackball sensitivity Type in Arabic or Russian using SureType technology Switch typing input methodsTyping input methods Change the typing input language Type in Arabic or Russian using multi-tap Spelling checkerChange options for checking spelling Add a word to the custom dictionary AutoTextChange a word in the custom dictionary Delete a word from the custom dictionary Change an AutoText entry Create an AutoText entryDelete an AutoText entry Undo an AutoText change Cannot check spelling Typing troubleshooting 104 About search SearchSearch for messages Search criteria Change a saved search View a list of saved searchesDelete a saved search Search for messages by contact or subject Search for organizer data 108 Attachment basics Attachments View the table of contents in a document Document attachmentsView tracked changes in a document Spreadsheet attachments Presentation attachments Media attachments VCard contact attachments Attachment troubleshooting Skipped content bar appears in a documentQuestion mark appears on a slide Reconcile email messages over the wireless network Prerequisites Wireless email reconciliationDelete email messages over the wireless network Synchronization Synchronize organizer data over the wireless network Prerequisites Wireless data synchronizationChange the Wireless Synchronization field to Yes About synchronization conflicts Manage data synchronization conflicts Prerequisites Wireless data restorationAbout backing up and restoring device data Delete all device data Click Purge Deleted Items Synchronization troubleshooting 119 120 Browser basics Browser Move back or forward a web Follow a linkMove through a web page line by line Save a web page to a message list Links, pictures, and web page addresses Forward a web page address Forward a link or picture from a webView a full picture on a web Zoom in to or out from a picture Change the picture quality in the browser Browser bookmarksLoad pictures on a web About bookmarks for web pages Change a bookmark for a web Make a web page available offlineForward a bookmark for a web Delete a bookmark for a web Expand a folder File a bookmark for a webCollapse a folder Rename a bookmark folder for web pages Listen to web feed content View web feed contentWeb feeds About web feeds Change a web feed Mark a web feed title as opened or unopenedFile a web feed Delete a web feed Browser options Change the default browser viewClear a browser cache Clear browser history Set the default browser configuration Set the web content type that the browser acceptsChange the number of times animated graphics repeat Change the home page or start Set the character encoding for all web pages Browser securityReceive a prompt before running a script Receive a prompt before closing the browser About Wtls Manage browser securityTLS options Default Client Cert Add a trusted content serverWtls options Prompt if Client Cert Not Found About browser push Browser pushTurn off browser push Browser push options IP Hosts Process IP Browser troubleshooting Cannot set up automatic synchronization for bookmarksNo browser is available on my device 138 Add an application ApplicationsView properties for an application Delete a third-party application Cannot add applications Application troubleshooting Click Receive Using Bluetooth Receive a media file using Bluetooth technologyMedia Media file management Forward a media file Send As Email Send As MMS Send Using BluetoothDelete a media file Rename a media file Move a media file Songs, ring tones, videos, and voice notesChange the amount of memory available for media files View properties for a media file Save a song or video from a web Play a song or video on a webRecord a voice note Shuffle songs Play the next or previous song in a category Switch applications during a songRepeat a media file Search for a media file Keep backlighting on when you play a video Amplify the volumePlaylists Add a song to a standard playlist Change the order of songs in a standard playlist Delete a song from a standard playlistView a playlist Delete a playlist Pictures Rename a picture or picture folder Delete a picture or picture folderMove a picture Use a picture as the Home screen background Download a Home screen backgroundView pictures as a slide show Change the number of seconds between slides in a slide show Pan a picture Media card optionsAbout media cards About media card encryption Turn off the mass storage mode prompt Turn on mass storage mode manuallyTurn off mass storage mode support View the amount of available memory on a media card Format a media card Media troubleshootingTurn off media card support Cannot play a song or video on a web My device does not recognize my media card Map basics Maps Navigation Map options Keep backlighting on when you track your movement Maps troubleshootingHide the tracking information at the bottom of a map Diagonal lines appear on a map About GPS technology GPS technologyTurn on GPS technology Get your GPS location Cannot use GPS technology GPS technology troubleshooting Contact basics Contacts About pauses and waits Delete a contactAdd a pause or a wait to a phone number About custom ring tones About mailing lists Mailing listsCreate a mailing list Change a mailing list View a mailing list Delete a mailing listClick Delete Group About categories CategoriesCreate a category for contacts, tasks, or memos Categorize a contact, task, or memo Address lookup Sort contacts or tasks Contact list optionsSet display options for contacts Prevent duplicate names in your address book Caller ID pictures are not appearing on my device Contact troubleshooting Calendar basics Calendar Recurrence fields Schedule a meetingClick Invite Attendee Every Meetings Switch days in Day viewOpen an appointment or a meeting Delete an appointment or a meeting Respond to a meeting invitation View your calendar when responding to a meetingChange the list of participants for a meeting Send an email message to all meeting participants Change the default reminder time for calendar entries Change the default calendar viewCalendar options Change the start and end time for days Change the first day of the week View tasks in a calendarHide free time in Agenda view Click General Options Change the First Day of Week field Change how long your device stores calendar entries View the number of calendar entries stored in a calendarClick General Options Change the Keep Appointments field Multiple calendars Cannot set some fields when scheduling appointments Calendar troubleshootingClick Default Services Cannot schedule appointments that span multiple days 178 Task basics TasksCreate a task Change a task Forward a task or memo Hide completed tasksDelete a task Click Hide Completed Address book, task list, or memo list, press the Menu key View tasks in the calendar Task list options 183 184 Memo basics MemosCreate a memo Change a memo Delete a memo Memo list options 188 About the alarm AlarmTurn on the alarm Silence the alarm 190 Calculator Use the calculatorConvert a measurement 192 Bluetooth technology basics Bluetooth technology Share contacts with a paired Bluetooth enabled car kit Switch to a paired Bluetooth enabled device during a callClick Activate Bluetooth device Click Transfer Address Book Rename a paired Bluetooth enabled device Bluetooth technology optionsDelete a paired Bluetooth enabled device Restrict outgoing calls Turn off Bluetooth connection notification Change the pairing name for your BlackBerry deviceTurn off the prompt that appears when connecting or pairing Change the LED Connection Indicator field to Off Cannot type a passkey on a Bluetooth enabled device Bluetooth technology troubleshootingMy list of paired Bluetooth enabled devices does not appear Cannot pair with a Bluetooth enabled device 198 Click Update Time Date and time troubleshootingDate and time Set the date and time 200 Notification basics Notification profiles Delete a notification profile Change your ring tonePrevent notification during calls Silence your device LED notificationView a list of saved ring tones LED notification Set the LED Coverage Indicator field to On Turn on wireless coverage notificationCustom notification About custom notification Change a notification profile exception Change the order of notification profile exceptionsClick Add Name Add Name Change Name Delete a notification profile exception Notification profile troubleshootingMy device is vibrating more times than expected Delete Name 207 208 BlackBerry Messenger Turn on invitation passwordsContacts Respond to an invitation View a contacts information Turn off invitation forwarding optionsRename a contact Add a group Conversations Send a file to a contact Add an emoticonPing a contact Turn off ping vibration Availability Click Set Alert Receive notification when a contact becomes available Display and keyboard BacklightingDisplay options About organizing applications Set the display fontAdd an application folder Move an application icon Keyboard options Hide an application iconDelete an application folder Themes Download a theme Display troubleshootingMy device screen turns off My display changed 220 Language Turn off the shortcut for switching typing input languages Set display options for contactsChange the Use Input Method Shortcut field to No Some characters do not appear correctly on my device Language troubleshooting 224 Find information about wireless coverage indicators Wireless network coverageTurn off a wireless connection Network connection indicators Turn off data service Turn on wireless coverage notificationVerify the status of network connections and services Click Services Status Cannot connect to a wireless network Wireless network coverage troubleshooting 228 Power, battery, and memory 230 Security basics Security Password keeper Change a password in the password keeper View a password in the password keeperHide passwords in the password keeper Delete a password from the password keeper Encryption Protect your device data Set content protection strengthAbout encryption keys Generate an encryption key About content compression Memory cleaningAbout memory cleaning Turn on memory cleaning Delete sensitive application data from the device memory Advanced securityAbout security self-tests Verify security software About certificates About two-factor authenticationAbout the key store About PGP keys Smart cards Software tokens Security troubleshooting 241 242 Click Reset Settings Reset connection permissions for third-party applicationsThird-party application control About permissions for third-party applications Interaction permissions for third-party applications Connection permissions for third-party applications Data permissions for third-party applications 246 BrickBreaker About BrickBreakerBrickBreaker capsules BrickBreaker scoring Adjust the volumePlay BrickBreaker Set the paddle speed Check the high scores on the BrickBreaker web site Submit a score to the BrickBreaker high score web siteClick Send High Score Click High Scores 250 About service books Service booksAccept a service book Delete a service book 252 Troubleshooting 254 255 256 257 258 259 260 261 262 263 264 Diagnostic reports Set a default recipient for diagnostic reports Cannot run or submit a diagnostic reportClick Delete or Delete All BlackBerry enabled device Mass storage modeGlossary Triple DES Legal notice 504,773 101,501 506,865

Blackberry 8330 Language troubleshooting, Some characters do not appear correctly on my device

Models: 8330

Language troubleshooting

Some characters do not appear correctly on my device