Blackberry 8330 manual 260

Browser troubleshooting

No browser is available on my device

Try performing the following actions:

•Verify that your BlackBerry® device is connected to the wireless network.

•Verify that your wireless service plan includes this service.

I cannot set up automatic synchronization for bookmarks

When you add a bookmark, you can only set the Auto Synchronize and Start Time fields if content protection is turned off.

Application troubleshooting

I cannot add applications

Try performing the following actions:

•Verify that your BlackBerry® device is connected to the wireless network.

•Verify that your device has enough memory to add the application.

Media troubleshooting

I cannot play a song or video on a web page

Your BlackBerry® device might not support the size or the file format of the song or video file.

I cannot open media files

Try performing the following actions:

•If you are trying to open a media file on your BlackBerry® device and your device is connected to your computer, disconnect your device from the computer or turn off mass storage mode.

•If you are trying to open a media file on your computer using mass storage mode, verify that you have closed the media manager tool of the BlackBerry® Desktop Manager.

•If you are trying to open a media file on your computer using the media manager tool of the BlackBerry Desktop Manager, verify that mass storage mode is turned off on your device.

260