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•Turn off the connection to a wireless network when you are not in a wireless coverage area.

•Delete the original message when you send a reply.

•Lower the brightness of the backlighting.

•Turn off the flash in the camera.

•Send a message to multiple contacts using Add To, Add Cc, or Add Bcc.

•Charge your device regularly.

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Contents

User Guide SWD-319876-1213120259-001 Contents Voice dialing 105 115 141 179 221 251 267 Page Switch typing input methods Switch applicationsBlackBerry basics Assign an application to a Convenience key Turn on standby mode About linksCreate a link for a PIN Expand a folder No application opens when I press a Convenience key BlackBerry basics troubleshootingSome features are not available on my device Page Shortcuts Phone shortcutsCamera and video camera shortcuts Message shortcuts A message list Typing shortcutsMove around a message list Search shortcuts Attachment shortcuts Browser shortcuts Media shortcutsOn a web Navigate a web Map shortcuts Calendar shortcutsPage Phone Phone basics Dial using numbers or letters Switch applications during a callSwitch calls Make a call when the device is locked Volume Emergency calls Change the default volume for calls Make a call using a voice commandVoice dialing Improve sound quality during a call Dial an extension using a voice command Check your phone number using a voice commandTurn off choice lists for voice commands Set the matching sensitivity level for voice commands Change the voice mail access number Voice mailSet playback options for voice dialing Improve voice recognition of numbers Speed dial Conference calls Caller ID Create a phone number link for a conference callLeave a conference call Add a caller ID picture for a contact Call logs Delete the caller ID picture for a contactAbout call logs View call logs in a message list Call forwarding Change call log notesForward a call log Delete call log notes Prerequisites Call forwarding Forward callsAdd a call forwarding phone number Change a call forwarding phone number Set the default country code and area code Smart dialingDelete a call forwarding phone number About smart dialing TTY support About TTY supportPrerequisites TTY support Turn on TTY support Multiple phone numbers Phone options Sort phone numbers or contacts on the Phone screen Turn off the prompt that appears before you delete itemsClick General Options Click General Options Set the Auto End Calls field to Never Reset a call timer About telecoil modeTurn on telecoil mode Click Last Call or Total Calls Click Clear Timer Phone troubleshooting Cannot make calls using a voice commandCannot make or receive calls Cannot check my voice mail Cannot join a call Voice dialing Turn off choice lists for voice commands Set the matching sensitivity level for voice commandsTurn off voice prompts Set playback options for voice dialing Improve voice recognition of numbers Voice dialing troubleshootingUse a headset Page Camera and video camera Take a pictureZoom in to or out from a subject View the number of remaining pictures View the amount of memory available for recording videos Camera and video camera options Change the video size and format Set picture sizeSet picture quality Apply a color effect to pictures Camera and video camera troubleshooting Cannot save pictures or videosFlash dims or turns off Some pictures that I take are blurry Email messages Email message basics Blind carbon copy a contact Attach a contact to a messageSet the importance level for a message Save a message Delete a message Delete multiple messagesMark a message as opened or unopened Create a link for a PIN Email message folders File an email messageAdd, change, or delete an email message folder Hide filed email messages Sent messages Resend a messageStop a message from sending Hide sent messages About email message filters Email message filtersCreate an email message filter Options for email message filters Turn on an email message filter Change an email message filter Forward email messages to your device when no filters applyChange the order of email message filters Delete an email message filter Email message forwardingStop forwarding email messages to your device Reset a blocked message counter Message optionsBlock incoming messages Check spelling automatically before sending email messages View an address instead of a display name Add a signatureSet an out-of-office reply Click Show Address Click Default Services Change the Messaging Cmime field Click General SettingsMessage list options Delete the disclaimer from an email message View more of the subject line for messages Set how long your device stores messagesAbout multiple message lists Use one message list or multiple message lists Hide the new or unopened message indicator Cannot send messages Message troubleshootingAm not receiving messages Cannot file email messages Some messages no longer appear on my deviceMessage or attachment is truncated Some email message folders appear dimmed Email message filters are not working correctly Page PIN messages PIN message basicsAbout PIN messages Find your PIN Set a high importance level for received PIN messages Save a message Sent messages Set the Keep Messages field Hide the new or unopened message indicator Message shortcuts Message troubleshooting Message or attachment is truncated Page SMS text messages SMS text message basicsAbout SMS text messages Find your SMS phone number Add a contact to an SMS text message Click Add Recipient Delete the history from an SMS text message Click Remove History Turn off AutoText for SMS text messages Set the Disable AutoText field to YesView more of the history in SMS text messages Set the Number of Previous Items field Select the check box beside one or more message types Message shortcuts Cannot send SMS text messages Am not receiving SMS text messagesPage Page MMS messages MMS message basics Create a slide show in an MMS message Attach Picture Attach Audio Attach Video Forward an MMS message Delete a message MMS message attachments Attach a media file to an MMS messageAttach an appointment to an MMS message Save a media file from an MMS message Add a contact to your address book from an MMS message Request delivery or read notification for an MMS messageClick Add To Calendar Click View Attachment Stop receiving MMS messages when roaming View the size of an MMS message before sending it Set the Keep Messages field Press the Menu key Block MMS messages Message shortcuts Cannot attach a file to an MMS message Some messages no longer appear on my device Typing Typing basics Cancel a text selection Set the cursor speedTurn on key tones Set the trackball sensitivity Switch typing input methods Type in Arabic or Russian using SureType technologyTyping input methods Change the typing input language Spelling checker Type in Arabic or Russian using multi-tapChange options for checking spelling AutoText Add a word to the custom dictionaryChange a word in the custom dictionary Delete a word from the custom dictionary Create an AutoText entry Change an AutoText entryDelete an AutoText entry Undo an AutoText change Typing troubleshooting Cannot check spelling 104 Search About searchSearch for messages Search criteria View a list of saved searches Change a saved searchDelete a saved search Search for messages by contact or subject Search for organizer data 108 Attachments Attachment basics Document attachments View the table of contents in a documentView tracked changes in a document Spreadsheet attachments Media attachments Presentation attachments VCard contact attachments Skipped content bar appears in a document Attachment troubleshootingQuestion mark appears on a slide Prerequisites Wireless email reconciliation Reconcile email messages over the wireless networkDelete email messages over the wireless network Synchronization Prerequisites Wireless data synchronization Synchronize organizer data over the wireless networkChange the Wireless Synchronization field to Yes About synchronization conflicts Prerequisites Wireless data restoration Manage data synchronization conflictsAbout backing up and restoring device data Delete all device data Synchronization troubleshooting Click Purge Deleted Items 119 120 Browser Browser basics Follow a link Move back or forward a webMove through a web page line by line Save a web page to a message list Links, pictures, and web page addresses Forward a link or picture from a web Forward a web page addressView a full picture on a web Zoom in to or out from a picture Browser bookmarks Change the picture quality in the browserLoad pictures on a web About bookmarks for web pages Make a web page available offline Change a bookmark for a webForward a bookmark for a web Delete a bookmark for a web File a bookmark for a web Expand a folderCollapse a folder Rename a bookmark folder for web pages View web feed content Listen to web feed contentWeb feeds About web feeds Mark a web feed title as opened or unopened Change a web feedFile a web feed Delete a web feed Change the default browser view Browser optionsClear a browser cache Clear browser history Set the web content type that the browser accepts Set the default browser configurationChange the number of times animated graphics repeat Change the home page or start Browser security Set the character encoding for all web pagesReceive a prompt before running a script Receive a prompt before closing the browser Manage browser security About WtlsTLS options Add a trusted content server Default Client CertWtls options Prompt if Client Cert Not Found Browser push About browser pushTurn off browser push Browser push options Process IP IP Hosts Cannot set up automatic synchronization for bookmarks Browser troubleshootingNo browser is available on my device 138 Applications Add an applicationView properties for an application Delete a third-party application Application troubleshooting Cannot add applications Receive a media file using Bluetooth technology Click Receive Using BluetoothMedia Media file management Send As Email Send As MMS Send Using Bluetooth Forward a media fileDelete a media file Rename a media file Songs, ring tones, videos, and voice notes Move a media fileChange the amount of memory available for media files View properties for a media file Play a song or video on a web Save a song or video from a webRecord a voice note Shuffle songs Switch applications during a song Play the next or previous song in a categoryRepeat a media file Search for a media file Amplify the volume Keep backlighting on when you play a videoPlaylists Add a song to a standard playlist Delete a song from a standard playlist Change the order of songs in a standard playlistView a playlist Delete a playlist Pictures Delete a picture or picture folder Rename a picture or picture folderMove a picture Download a Home screen background Use a picture as the Home screen backgroundView pictures as a slide show Change the number of seconds between slides in a slide show Media card options Pan a pictureAbout media cards About media card encryption Turn on mass storage mode manually Turn off the mass storage mode promptTurn off mass storage mode support View the amount of available memory on a media card Media troubleshooting Format a media cardTurn off media card support Cannot play a song or video on a web My device does not recognize my media card Maps Map basics Navigation Map options Maps troubleshooting Keep backlighting on when you track your movementHide the tracking information at the bottom of a map Diagonal lines appear on a map GPS technology About GPS technologyTurn on GPS technology Get your GPS location GPS technology troubleshooting Cannot use GPS technology Contacts Contact basics Delete a contact About pauses and waitsAdd a pause or a wait to a phone number About custom ring tones Mailing lists About mailing listsCreate a mailing list Change a mailing list Delete a mailing list View a mailing listClick Delete Group Categories About categoriesCreate a category for contacts, tasks, or memos Categorize a contact, task, or memo Address lookup Contact list options Sort contacts or tasksSet display options for contacts Prevent duplicate names in your address book Contact troubleshooting Caller ID pictures are not appearing on my device Calendar Calendar basics Schedule a meeting Recurrence fieldsClick Invite Attendee Every Switch days in Day view MeetingsOpen an appointment or a meeting Delete an appointment or a meeting View your calendar when responding to a meeting Respond to a meeting invitationChange the list of participants for a meeting Send an email message to all meeting participants Change the default calendar view Change the default reminder time for calendar entriesCalendar options Change the start and end time for days View tasks in a calendar Change the first day of the weekHide free time in Agenda view Click General Options Change the First Day of Week field View the number of calendar entries stored in a calendar Change how long your device stores calendar entriesClick General Options Change the Keep Appointments field Multiple calendars Calendar troubleshooting Cannot set some fields when scheduling appointmentsClick Default Services Cannot schedule appointments that span multiple days 178 Tasks Task basicsCreate a task Change a task Hide completed tasks Forward a task or memoDelete a task Click Hide Completed Address book, task list, or memo list, press the Menu key Task list options View tasks in the calendar 183 184 Memos Memo basicsCreate a memo Change a memo Delete a memo Memo list options 188 Alarm About the alarmTurn on the alarm Silence the alarm 190 Use the calculator CalculatorConvert a measurement 192 Bluetooth technology Bluetooth technology basics Switch to a paired Bluetooth enabled device during a call Share contacts with a paired Bluetooth enabled car kitClick Activate Bluetooth device Click Transfer Address Book Bluetooth technology options Rename a paired Bluetooth enabled deviceDelete a paired Bluetooth enabled device Restrict outgoing calls Change the pairing name for your BlackBerry device Turn off Bluetooth connection notificationTurn off the prompt that appears when connecting or pairing Change the LED Connection Indicator field to Off Bluetooth technology troubleshooting Cannot type a passkey on a Bluetooth enabled deviceMy list of paired Bluetooth enabled devices does not appear Cannot pair with a Bluetooth enabled device 198 Date and time troubleshooting Click Update TimeDate and time Set the date and time 200 Notification profiles Notification basics Change your ring tone Delete a notification profilePrevent notification during calls LED notification Silence your deviceView a list of saved ring tones LED notification Turn on wireless coverage notification Set the LED Coverage Indicator field to OnCustom notification About custom notification Change the order of notification profile exceptions Change a notification profile exceptionClick Add Name Add Name Change Name Notification profile troubleshooting Delete a notification profile exceptionMy device is vibrating more times than expected Delete Name 207 208 Turn on invitation passwords BlackBerry MessengerContacts Respond to an invitation Turn off invitation forwarding options View a contacts informationRename a contact Add a group Conversations Add an emoticon Send a file to a contactPing a contact Turn off ping vibration Availability Receive notification when a contact becomes available Click Set Alert Backlighting Display and keyboardDisplay options Set the display font About organizing applicationsAdd an application folder Move an application icon Hide an application icon Keyboard optionsDelete an application folder Themes Display troubleshooting Download a themeMy device screen turns off My display changed 220 Language Set display options for contacts Turn off the shortcut for switching typing input languagesChange the Use Input Method Shortcut field to No Language troubleshooting Some characters do not appear correctly on my device 224 Wireless network coverage Find information about wireless coverage indicatorsTurn off a wireless connection Network connection indicators Turn on wireless coverage notification Turn off data serviceVerify the status of network connections and services Click Services Status Wireless network coverage troubleshooting Cannot connect to a wireless network 228 Power, battery, and memory 230 Security Security basics Password keeper View a password in the password keeper Change a password in the password keeperHide passwords in the password keeper Delete a password from the password keeper Encryption Set content protection strength Protect your device dataAbout encryption keys Generate an encryption key Memory cleaning About content compressionAbout memory cleaning Turn on memory cleaning Advanced security Delete sensitive application data from the device memoryAbout security self-tests Verify security software About two-factor authentication About certificatesAbout the key store About PGP keys Smart cards Security troubleshooting Software tokens 241 242 Reset connection permissions for third-party applications Click Reset SettingsThird-party application control About permissions for third-party applications Connection permissions for third-party applications Interaction permissions for third-party applications Data permissions for third-party applications 246 About BrickBreaker BrickBreakerBrickBreaker capsules Adjust the volume BrickBreaker scoringPlay BrickBreaker Set the paddle speed Submit a score to the BrickBreaker high score web site Check the high scores on the BrickBreaker web siteClick Send High Score Click High Scores 250 Service books About service booksAccept a service book Delete a service book 252 Troubleshooting 254 255 256 257 258 259 260 261 262 263 264 Diagnostic reports Cannot run or submit a diagnostic report Set a default recipient for diagnostic reportsClick Delete or Delete All Mass storage mode BlackBerry enabled deviceGlossary Triple DES Legal notice 504,773 101,501 506,865

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