Blackberry 9380 manual Cant check my voice mail, Cant block calls

User Guide Phone

•If you have more than one phone number associated with your smartphone, verify that the phone number that you want to make calls from and receive calls to is set as your active phone number.

•If you're using your BlackBerry MVS Client phone number, verify that support for the BlackBerry MVS Client is turned on.

•If you're using your BlackBerry MVS Client phone number, verify that your smartphone is registered with the BlackBerry

Mobile Voice System. From the home screen, press the key. Press the key. Click Options. Click

BlackBerry MVS Client. Press the key. Click Register Now. If the Register Now menu item doesn't appear, or if the registration fails, contact your administrator. If the registration doesn't complete, wait for a short period of time and then try again.

•If you have set call forwarding for the phone number provided by your wireless service provider, calls to your BlackBerry MVS Client phone number are also forwarded. To receive calls to your BlackBerry MVS Client phone number, verify that call forwarding is turned off.

Related information

Fixed dialing and smart dialing, 64

Call waiting, call forwarding, and call blocking, 62

Switch the active phone number, 70

I can't check my voice mail

Try the following actions:

•If you have more than one phone number associated with your BlackBerry smartphone and you're trying to check your voice mail using a shortcut key, your smartphone calls the voice mail access number for your active phone number. Check the voice mail for your alternate phone number.

•You need a voice mail access number to check your voice mail. To obtain a voice mail access number, contact your wireless service provider or administrator.

Related information

Switch the active phone number, 70

I can't block calls

•Your wireless service provider might not support the blocked calling feature. For more information, contact your wireless service provider.

•If the BlackBerry MVS Client is installed on your BlackBerry smartphone, you can block calls from unwanted callers. For more information, see the BlackBerry MVS Client User Guide.

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