Blackberry 9380 manual My smartphone drops calls made using Wi-Fi calling

User Guide Manage Connections

certificate must be transferred to your smartphone before you can connect to the network. For more information, talk to your administrator.

•If you use EAP-TLS to connect to a Wi-Fi network, verify that you added your authentication certificate to your smartphone. The certificate must be transferred to your smartphone before you can connect to the network. For more information, talk to your administrator.

Related information

Connect to a Wi-Fi network manually, 265

Connect to a Wi-Fi network, 265

Turn on, turn off, or check the status of a network connection, 258

My smartphone drops calls made using Wi-Fi calling

You can only make calls using Wi-Fi calling if your BlackBerry smartphone is connected to a Wi-Fi network. To avoid dropped calls, your smartphone plays a warning tone when you are making a call using Wi-Fi calling and your Wi-Fi connection is getting weak. To make another call using Wi-Fi calling, move to an area with a stronger Wi-Fi signal.

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