Email and PIN messages — frequently asked questions

•Why can’t I send email or PIN messages?

•Why can’t I receive email or PIN messages?

•Why is the menu option to send an email or PIN message not available?

•Can I verify that an email or PIN message has reached its recipient?

•Can I stop an email message from being sent?

•Why are some messages already on my handheld?

•How do I create and use links in messages?

•Why is “More available” appearing at the end of my message?

•Can I file messages?

•Why can’t I see a new message in the messages list even though I received notification?

•Why is there a different icon beside some items in the messages list?

•How do I show more of a subject line for my email and PIN messages?

•How do I identify received PIN messages as high priority?

•Can I remove the prompt that appears before I delete messages?

•Why were some of my messages deleted from the handheld?

•How do I change how long messages remain in the messages list?

•How do I make changes to the folders on my handheld?

•How do I stop email messages from being sent to my handheld?

Why can’t I send email or PIN messages?

Verify that your handheld radio is turned on and that you are in an area of sufficient wireless coverage. For more information on wireless coverage levels, refer to the printed documentation that accompanied your handheld.

If you send a message and you are not in an area of sufficient wireless coverage, the handheld sends the message when you return to an area of sufficient wireless coverage.

Why can’t I receive email or PIN messages?

Verify that your handheld radio is turned on and that you are in an area of sufficient wireless coverage. For more information on wireless coverage levels, refer to the printed documentation that accompanied your handheld.

Verify that email redirection to your handheld is enabled. If you are using the BlackBerry Desktop Software, in the Redirector Settings tool, verify that the Redirect incoming messages to your handheld check box is selected.

Why is the menu option to send an email or PIN message not available?

If you do not have an email address or PIN saved for your contact, the option to send an email or PIN message to that contact does not appear. In the address book, add an email address or a PIN number for your contact.

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Blackberry BlackBerry manual Why can’t I send email or PIN messages?, Why can’t I receive email or PIN messages?
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BlackBerry specifications

BlackBerry Limited, once synonymous with the smartphone revolution, has evolved significantly since its inception. Initially known for its wireless communication innovations, BlackBerry carved a niche for itself in the security-conscious enterprise market, offering devices that were both reliable and secure.

One of the standout features of BlackBerry smartphones was their renowned QWERTY keyboard. This physical keyboard, combined with a user-friendly interface, made typing emails and messages a breeze, attracting business professionals and tech enthusiasts alike. The introduction of the BlackBerry Messenger (BBM) in 2005 further solidified its reputation, offering users a secure, instant messaging platform that facilitated real-time communication without the typical SMS fees.

In terms of security, BlackBerry boasts a robust reputation. The company's devices and software are built on the premise of advanced encryption standards, ensuring that users' data remained safe from potential breaches. BlackBerry's Enterprise Mobility Suite, which includes features like secure file sharing and document management, became a staple for enterprises looking to protect sensitive corporate information.

BlackBerry also pioneered push email technology, enabling users to receive emails almost instantaneously. This was a game-changer for busy professionals who needed to stay connected on the go. Coupled with its efficient software, BlackBerry was able to offer longer battery life compared to many competitors at the time, further enhancing its appeal.

As the smartphone landscape shifted towards touchscreens, BlackBerry adapted with the launch of devices such as the BlackBerry Z10 and the BlackBerry Priv. The Z10 marked a significant shift to a full touchscreen experience while the Priv, powered by Android, showcased BlackBerry's commitment to blending its secure ecosystem with the vast app ecosystem Android offers.

Beyond hardware, BlackBerry has shifted its focus towards software and services in recent years. The company now emphasizes cybersecurity, offering a suite of tools and technologies for IoT security, enterprise solutions, and endpoint management.

In summary, BlackBerry's legacy is rooted in its commitment to security, innovative communication solutions, and a user-centric design. While it may now be more of a software-focused company, its impact on the mobile industry and its pioneering technologies continue to resonate within the realms of communication and data security.
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