Contact
Do not return to place of purchase.
Troubleshooting
If the problem is: | And this condition exists: | Then do this | |
|
|
| |
Pilot won’t light | Gas turned off at source | Open valve | |
| Blockage in orifice or pilot tube | Clean or replace orifice or pilot tube | |
|
|
| |
| Air in gas line | Open gas line and bleed it (pressing | |
|
| control knob in) for not more than 1 - 2 | |
Note: Heater operates at reduced |
| minutes or until you smell gas | |
Igniter fails | Obtain new igniter and replace | ||
efficiency below 40ºF (5ºC) | |||
|
|
| |
Pilot won’t stay lit | Dirt built up around pilot | Clean dirt from around pilot | |
|
|
| |
| Connection between gas valve and | Tighten connection and perform leak | |
| pilot assembly is loose | check | |
|
|
| |
| Thermocouple is not operating | Replace thermocouple | |
| correctly |
| |
|
|
| |
Burner won’t light | Gas pressure is low | Have a professional check gas system | |
|
|
| |
| Blockage in orifice | Clear blockage | |
|
|
| |
| Control knob is not in ON position | Turn control knob to ON | |
|
|
| |
Burner flame is low | Gas pressure is low | Have a professional check gas system | |
|
|
| |
| Supply hose is bent or kinked | Straighten hose | |
|
|
| |
| Control knob fully ON | Check burner and orifices for blockage | |
|
|
| |
Emitter glows uneven | Gas pressure is low | Have a professional check gas system | |
Note: Bottom 1” of emitter normally does | Base is not on a level surface | Place heater on a level surface | |
|
| ||
NOT glow. | Heater is level | Clean burner | |
|
|
| |
Carbon | Dirt or film on reflector and emitter | Clean reflector and emitter | |
|
|
| |
Thick black smoke | Blockage in burner | Remove blockage and clean burner | |
|
| inside and outside | |
|
|
|
15 | Owner’s manual and assembly instructions: model 163010 natural gas outdoor patio heater | 12/4/02 |
