LTC 8555 Series Instruction Manual Troubleshooting | EN 28 |
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9TROUBLESHOOTING
9.1 General
PROBLEM | Possible Causes | |
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No Power Indication | a) | If powered from a |
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| keyboard port on the Allegiant. The port may have failed. |
| b) | If powered from a modular type Allegiant, check the fuse on |
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| main Allegiant power supply. Try another keyboard port. |
| c) If powered from a separate power source, check power | |
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| source or main AC supply of power source. |
| d) | If power source is confirmed to be OK, the keyboard may |
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| have an internal failure. Swap suspect keyboard with a |
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| known good keyboard. |
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LED Displaying flashing dashes | a) | If the login feature is enabled, the keyboard may be logged |
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| off. (User LED lit and OFF LED lit) |
| b) | If the login feature is not enabled, or the keyboard port is |
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| logged in, there is likely a data communication error. Test the |
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| keyboard cable in another keyboard port. Swap the suspect |
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| keyboard with a known good keyboard. Try another |
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| keyboard data cable. Check keyboard data cable |
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| connections. |
| c) If using | |
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| the keyboard may be waiting for the operator to dial a phone |
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| number and establish communication with the Allegiant. |
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| a) | If a key does not seem to be working, verify that the |
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| attempted function is applicable to the device being |
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| controlled, or the switcher’s current situation. |
| b) | Key or LED may be defective. Run the User Function 1 test |
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| described in section below. |
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Camera and Monitor numbers being displayed, but | a) | Verify that the attempted function is applicable to the device |
Allegiant system will not respond to changes or |
| being controlled, or the switcher’s current situation. |
P/T/Z controls | b) | If using a directly connected cable, the keyboard port or |
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| keyboard could be defective. Swap the suspect keyboard |
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| with a known good keyboard. |
| c) If using a communication link other than a directly | |
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| connected cable, there could be a problem with the |
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| communication link. Data is being received from the |
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| Allegiant if camera and monitor numbers are displayed, but |
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| these symptoms indicate that the keyboard’s data is not |
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| getting back to the Allegiant. Test with a directly connected |
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| Allegiant keyboard cable. Verify that the communication link |
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| is compatible with Allegiant keyboard data communications. |
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Intermittent beeping and/or display of error message | a) | Error 90, Error 92, and Error 94 indicate the Allegiant |
90, 92, 94, or 95. |
| system has received invalid data. The most likely cause is |
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| excessive EMI interference on the keyboard data cable, |
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| within the keyboard itself, or possibly in the Allegiant |
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| system. If the keyboard is remoted a long distance, try using |
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| the 3 m (10 ft) data cable supplied with the keyboard. |
| b) | Error 95 indicates that there is intermittent keyboard |
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| communication. Verify the physical data cable connections |
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| and the integrity of the cable connectors. |
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Bosch Security Systems 29 August 2003