Bosch Appliances HGS7052UC manual How to Obtain Service or Parts, Product Data Plate

Service

Table 12: Oven Troubleshooting Chart

Oven Problem		Possible Causes and
		Suggested Solutions
Oven light will not turn off		Check for obstruction in oven door. Check to see if hinge is bent. When the
		Sabbath feature is activated, the oven light will stay on or off (as selected
		during set-up) during the entire Sabbath mode.
Cannot remove lens cover on light		There may be soil build-up around the lens cover. Wipe lens cover area
		with a clean dry towel prior to attempting to remove the lens cover.
Oven will not Self-Clean properly		Allow the oven to cool before running Self-Clean. Always wipe out loose
		soils or heavy spillovers before running Self-Clean. If oven is badly soiled,
		set oven for a five-hour Self-Clean. See Preparing the Oven to Self-Clean.
Clock and timer are not working properly		Make sure there is electrical power to oven. See Clock and Timer sections.
Porcelain chips		When oven racks are removed and replaced, always tilt racks upward and
		do not force them to avoid chipping the porcelain.
“F” and a number appears in display and		This is a fault code. Press Off to clear the display and stop beeping. Reset
control beeps		oven if necessary. If fault code remains and beep continues, record fault
		code, cancel oven and call authorized service technician.
With a new range there is a strong odor		This is normal with a new range and will disappear after a few uses. Oper-
when oven is turned on		ating the self-clean cycle will also “burn-off” the smell more quickly.
Control does not react when the pad is		Be sure that pad is clean. Touch the center of the touchpad. Use the flat
touched		part of your finger.
Fan is not running during a convection		On some modes, the convection fan does not come on at the beginning of
mode		the cycle. This is normal. If the fan is not running at the beginning of the
		cycle, wait 15 minutes and then check again. If the fan is still not running,
		call service.
Fan turns off and on during the cycle		The convection fan turns off while the oven door is open. It resumes when
		the door is closed again.
Fan is running during modes that don’t		On some models, the convection fan will run while the oven is preheating
use convection		for the bake mode. This is normal.
Warm air or steam escapes from oven		It is normal to see or feel steam or warm air escaping from the oven vent.
vent		Do not block the vent.
How to Obtain Service or Parts	To reach a service representative, see the contact information at the front of the
	manual. Please be prepared with the information printed on your product data
	plate when calling.
Product Data Plate	The data plate shows the model and serial number. Refer to the data plate on the
	appliance when requesting service. It is located on the frame near the drawer.
	Open the drawer to view it.

Data Plate

Figure 18: Data Plate

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