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REFERENCE

Troubleshooting

Problem

What to do

 

 

 

 

Your PERSONAL®

• It could be time to change batteries.

music center II

• In some buildings, you may experience “dead spots”

doesn’t work as

when the PERSONAL® music center II will not operate

expected

effectively. If this happens, simply move it a foot or two

 

and try again.

 

 

 

• Make sure the cord that connects the power supply to the

 

LIFESTYLE® system media center (which contains the

 

remote antenna) is vertically oriented, stretched to its full

 

length, and separated from other power cords.

 

• Try moving the LIFESTYLE® media center a few feet to

 

see if this provides a better response.

 

• You may need an antenna extender, which is described

 

in the LIFESTYLE® installation guide.

 

 

No sound

• Make sure the house code setting for the PERSONAL®

 

music center II matches the house code in the primary

 

remote. Unless you changed it, the house code setting in

 

both should be 0.

 

 

 

• Make sure the PERSONAL® music center II room code

 

setting is unique to the room.

 

 

• If you are using a Bose® SA-2 or SA-3 amplifier, make

 

sure:

 

 

 

- the room codes are the same in the amplifier and in

 

the PERSONAL® music center II.

 

- the status indicator on the amplifier is lit to show it is

 

working.

 

 

 

 

Intermittent response

• It could be time to change batteries.

from the LIFESTYLE®

• Move the PERSONAL® music center II to see if the prob-

system to commands

lem is caused by “dead spots” in the building.

from the PERSONAL®

• You may need an antenna extender, which is described

music center II

in the LIFESTYLE® installation guide.

 

 

Your system turns

• Check to see if someone in the main room is using the

on or off unexpect-

primary remote and is experiencing the same problem. If

edly or other tuning

not, you may be experiencing a control conflict with

changes occur

another nearby LIFESTYLE

®

system. Changing the

when no buttons on

 

house code may solve the problem.

®

the PERSONAL

• Refer to your LIFESTYLE® operating guide for details on

music center II have

when and how to change the house code.

been pressed

 

 

 

 

 

Audio 1 stream

• If you are using an older Bose product, which is not

doesn’t work

Bose® link compatible, you may be limited to the Audio 2

 

stream only.

 

 

 

 

 

 

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Bose PMC II, BOSEPMC2 manual Troubleshooting, Problem What to do