Whirlpool GHW9200L, GHW9100L manual Troubleshooting Guide, Problem Possible CAUSE/TEST

TROUBLESHOOTING GUIDE

PROBLEM	POSSIBLE CAUSE/TEST
	Note: Possible Cause/Tests MUST be performed in the sequence
	shown for each problem.
WON’T POWER UP. (touch-pads	1.	Check the line voltage and for blown fuses.
do not respond when pressed)	2.	Check for voltage going to Central Control Unit (CCU) by listen
		ing for a click in the CCU when unit is plugged in. If no click
		replace CCU.
	3.	Unplug the unit before continuing.
	4.	Check continuity of line cord and line filter.
	5.	Check harness connections to CCU.
	6.	Check touch-pad/LED assembly.
WON’T START CYCLE	1.	Open and close the door. The door has to be opened between
		consecutive wash cycles.
	2.	Check the door switch/lock unit using the diagnostics.
	3.	If Door is Locked, Drain the Unit.
	4.	Check the wire harness connections.
	5.	Check the touch-pad/LED assembly.
WON’T SHUT OFF	1.	Check for a Fault/Error Code on the display.
	2.	Press PAUSE/CANCEL button on the touch-pad twice.
	3.	Check the touch-pad/LED assembly
	4.	Check that the Drain hose and Drain Pump Filter is clear of
		foreign objects and not plugged.
	5.	Check Drain Pump.
	6.	Check the CCU.
CONTROL WON’T ACCEPT	1.	Press PAUSE/CANCEL button on the touch-pad twice.
SELECTIONS	2.	Drain the unit, then check that the Drain hose and Drain Pump
		Filter is clear of foreign objects.
	3.	Check/ Replace Touch-pad/LED assembly.
	4.	Check harness connections.
	5.	Check the CCU.
WON’T DISPENSE	1.	Verify the unit is level.
	2.	Verify Dispenser Drawer is not clogged with detergent.
	3.	Check water connections to the unit and within the unit. Check
		for plugged screen in water source.
	4.	Check Dispense motor.
	5.	Check harness connections.
	6.	Check CCU.
WON’T FILL	1.	Check installation.
	2.	Check inlet valves.
	3.	Check water connections to the unit and within the unit. Check
		for plugged screen in water source.
	4.	Check Operating Pressure Switch.
	5.	Check the CCU.
	6.	Check under problem “WON’T DISPENSE”

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