Warranty
Dear customer,
Welcome to B&W.
This product has been designed and manufactured to the highest quality standards. However, if something does go wrong with this product, B&W Loudspeakers and its national distributors warrant free of charge labour (exclusion may apply) and replacement parts in any country served by an official B&W distributor.
Limited Warranty
This limited warranty is valid for a period of five years from the date of purchase or two years for electronics including amplified loudspeakers.
Terms and Conditions
1The warranty is limited to the repair of the equipment. Neither transportation, nor any other costs, nor any risk for removal, transportation and installation of products is covered by this warranty.
2This warranty is only valid for the original owner. It is not transferable.
3This warranty will not be applicable in cases other than defects in materials and/or workmanship at the time of purchase and will not be applicable:
a)for damages caused by incorrect installation, connection or packing,
b)for damages caused by any use other than correct use described in the user manual, negligence, modifications, or use of parts that are not made or authorised by B&W,
c)for damages caused by faulty or unsuitable ancillary equipment,
d)for damages caused by accidents, lightning, water, fire heat, war, public disturbances or any other cause beyond the reasonable control of B&W and its appointed distributors,
e)for products whose serial number has been altered, deleted, removed or made illegible,
f)if repairs or modifications have been executed by an unauthorised person.
4This guarantee complements any national/regional law obligations of dealers or national distributors and does not affect your statutory rights as a customer.
How to claim repairs under warranty
Should service be required, please follow the following procedure:
1If the equipment is being used in the country of purchase, you should contact the B&W authorised dealer from whom the equipment was purchased.
2If the equipment is being used outside the country of purchase, you should contact B&W national distributor in the country of residence who will advise where the equipment can be serviced. You can call B&W in the UK or visit our web site to get the contact details of your local distributor.
To validate your warranty, you will need to produce the warranty form, completed and stamped by your dealer on the date of purchase. Alternatively, you will need the original sales invoice or other proof of ownership and date of purchase.
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