BOXLIGHT CD-550m Problem Image is “noisy” or streaked, Problem Lamp seems to be getting dimmer

Models: CD-450m CD-550m

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M a i n t e n a n c e

&

T r o u b l e s h o o t i n g

 

 

 

Problem: Image is “noisy” or streaked

Try these steps in this order.

1Deactivate the screen saver on your computer.

2Turn Auto Image off and then back on again. See “Auto Image” on page 28.

3Adjust the synchronization and tracking manually to find an optimal setting. See “Manual Sync” on page 28 and “Manual Tracking” on page 29.

The problem could be with your computer’s video card. If possible, connect a different computer.

Problem: Projected colors don’t match the computer or video player’s colors

Just as there are differences in the displays of different moni- tors, there are often differences between the computer image and the projected image. Adjust the brightness, tint and/or contrast from the Display menu. See “Brightness” on page 25, “Tint” on page 25 and “Contrast” on page 25.

Problem: Lamp seems to be getting dimmer

The lamp begins to lose brightness when it has been in use for a long time. Replace the lamp as described in “Replacing the Projection Lamp” on page 35.

Problem: Lamp shuts off

A minor power surge may cause the lamp to shut off. Turn the projector off, wait at least a minute, then turn it back on.

Before calling Boxlight for assistance, please have the following information available:

the projector’s serial number (located on the bottom label)

the resolution of your computer.

Call Boxlight at 1-800-762-5757.

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BOXLIGHT CD-550m Problem Image is “noisy” or streaked, Problem Lamp seems to be getting dimmer, Problem Lamp shuts off