TROUBLESHOOTING

Symptoms That Seemingly Appear to be Failures

Make the checks suggested below depending on the symptoms observed. If the symptoms remain uncorrected, contact your dealer.

WARNING

Customer servicing can be hazardous.

Symptom

 

Point to check

See page

 

 

 

 

• No picture with the power-indicating lamp

 

• Check the way the power cable is connected.

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off.

 

• Press the power switch.

 

 

 

 

 

 

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• The message “No Sync. Signal” or “Power

 

 

No sync signal is detected.

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Save” is displayed.

 

! No Sync. Signal

• Check the way the signal cable is connected.

 

 

 

• Make sure that the switch of the computer, imaging equipment ,

 

• No picture with the power indicating lamp

 

 

etc., is turned on.

 

 

 

 

lights in orange.

 

 

• Make sure the computer is not in the power-save mode.

 

 

 

 

• Check to see if the input selection matches the connection

 

 

 

 

 

 

 

 

terminal.

 

• The message “Invalid Scan Freq.” is

 

 

 

 

 

 

An input signal is not received normally.

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displayed.

 

! Invalid Scan Freq.

• Check to see if the input signal matches the monitor

 

 

 

 

 

 

 

 

 

specifications.

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• Check the way the signal cable is connected.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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• The power indicating lamp is normally lit but

 

 

 

 

 

 

• Check the contrast and brightness settings (adjust them for higher

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no picture .

 

 

 

 

 

 

contrast and brightness).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Check the way the signal cable is connected.

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• The display image appears flowing

 

 

 

 

 

 

• Adjust the dot clock frequency and phase. (Adjust the dot clock

 

 

 

 

 

 

 

 

slantwise.

 

 

 

 

 

 

frequency first, the dot clock phase next.)

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• Text displayed across the screen appears

 

 

 

 

 

 

(RGB input)

 

 

 

 

 

 

 

vertically streaked, with the characters in

 

 

 

 

 

 

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vertical columns blurred.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Text displayed across the screen appears

 

 

 

 

 

• Adjust the dot clock phase for the clearest viewing.

 

blurred.

 

 

 

 

 

(RGB input)

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A fine pattern flickers when displayed on the

screen.

 

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• The remote control does not work.

• Check to see if the batteries are loaded in the remote control in

 

 

opposite direction.

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Check to see if the batteries in the remote control are OK.

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Hitachi 37PD5000, CMP5500, 55PMA550E, 55PD5000 user manual Troubleshooting, Symptoms That Seemingly Appear to be Failures